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Rs 435 on Rs 4350: Shangri-La Eros Delhi fined Rs 1 lakh for adding 10% service charge to food bills automatically; CCPA says customers cannot be forced to request its removalCCPA has fined Shangri-La Eros Delhi Rs 1 lakh for automatically adding a 10% service charge to restaurant bills. The regulator rejected th...- Zero maida: Britannia ordered to stop misleading ads saying its bread is '100% whole wheat' because atta made up only around 62% of the finished productCCPA has ordered Britannia Industries to withdraw advertisements claiming its bread is “100% Whole Wheat Bread”, finding the claim misleadi...
- ‘What ‘no palm oil’ labels tell consumers and what they don’tIndia cannot spend Rs 11,040 crore building a domestic oil palm economy while allowing brands to turn the same crop into a warning sign. Th...
- AI-powered digital accessibility: Combining automation with human expertiseAs digital experiences expand across websites, documents, videos, and multiple languages, accessibility can no longer remain a one-time com...
- CCPA slaps Rs 10 lakh fine on Xboom for selling anti-drone, jammer devices without approvalsThe Central Consumer Protection Authority has imposed a penalty on Xboom for unauthorized advertising of anti-drone systems. The company fa...
- Govt tells cab aggregators to stop advance tipping before rides, calls practice misleading and unfairDue to concerns over misleading practices, the government has mandated that cab aggregators remove the option for advance tipping. Authorit...
- Connaught Place restaurant charged Rs 80 extra as service fee without asking; GST was added on that charge too; CCPA orders it to pay Rs 10,000CCPA fined a restaurant in Connaught Place Rs 10,000 for automatically adding an Rs 80 service charge to a customer's food bill and applyin...
- Consumer watchdog steps up probe into Apple on iOs 18 software update issuesConsumer watchdog investigates Apple for potential iOS 18 user rights violations. This probe follows numerous complaints regarding device m...
- Apple under scrutiny: India's consumer protection body steps up probe over iOS 18 related complaintsThe Central Consumer Protection Authority has begun a detailed investigation into Apple's iPhone technical issues. This action follows a ye...
- Consumer protection body imposes Rs 10 lakh penalty on Rapido for use of dark patternsThe consumer watchdog found that Rapido used two practices classified as dark patterns - “confirm shaming” and “interface interference” - a...
- Rapido faces Rs 10 lakh penalty over ‘pay more, get a ride’ prompts, dark patterns in appThe Central Consumer Protection Authority fined Rapido Rs 10 lakh for misleading interface designs. Rapido used dark patterns like 'Confirm...
- Indian consumer regulator escalates probe into Apple's software warranty termsIndia's consumer regulator is investigating Apple's software warranty terms. The iOS 18 update allegedly damaged iPhone functionality and r...
- Delhi HC to pass order on Monday on Vimal Elaichi makers' plea seeking to quash show-cause notices against actorsThe Delhi High Court will soon decide on its jurisdiction to hear a plea. This plea challenges show-cause notices issued to Vimal Elaichi b...
- Dark patterns under scrutiny: Why digital trust must be designed into consumer journeysIndia’s regulatory direction is becoming clearer: consumer choice should be genuine, consent should be affirmative, and important informati...
- Delhi HC reserves order on Vimal Elaichi maker's plea against FDA notices to Shah Rukh Khan, Ajay Devgn, Tiger ShroffThe Delhi High Court has reserved its verdict on jurisdiction over notices issued to actors. These notices challenge a chewing elaichi adve...
- Wholewheat biscuits contained only 19% wheat but 52% maida, company said the 'wholewheat' was only a trademark; Consumer court orders company to pay Rs 1 lakhCCPA has fined Pladis India Rs 1 lakh for marketing McVitie's Wholewheat Marie biscuits as "Wholewheat" despite the product being only 19.5...
- Carlyle-backed VLCC raises Rs 110 crore from BlackSoil to fund growthVLCC has secured ₹110 crore financing from BlackSoil Capital for its expansion. This funding will support growth across beauty, wellness, a...
- SpiceJet finalises lease agreements for 20 aircraft ahead of winter schedule, targets 200 daily flightsSpiceJet is adding twenty aircraft to its fleet by mid-November. These planes will enhance capacity for the upcoming winter schedule and ho...
- CCPA fines Amazon Rs 1 lakh for selling sweets as Ayodhya Ram Mandir prasadThe CCPA fined Amazon Seller Services one lakh rupees for unauthorized religious product sales. Ordinary sweets were falsely advertised as ...
- Ladoos, pedas sold as Ayodhya Ram Mandir Prasad found fake: Consumer body fines Amazon for misleading ads; says devotees' religious sentiments exploitedLadoos, pedas, and other sweets sold on Amazon as Ayodhya Ram Mandir Prasad without any temple authorisation have landed the e-commerce gia...
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