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BPO SECTOR TRANSFORMATION
India Inc to dole out salary hikes of up to 10.2 pc across industries in FY27: ReportCorporate India anticipates salary increments between 8.6% and 10.2% this financial year, driven by demand for skilled talent in high-growt...- AI disruption in Indian IT front-loaded, but long-term demand intact: Sushovan NayakIndian IT services face near-term AI-driven revenue pressure, estimated at 1-3%, impacting stock valuations. However, experts believe marke...
- Tech Mahindra to buy 85% in Canada’s Avant Techno SolutionsTech Mahindra is acquiring an 85% stake in Canadian wealth management firm Avant Techno Solutions for CAD 28 million. This strategic move a...
- Start-up wave rises beyond metros as Patna emerges as an unlikely hub of innovationEducated youth are now creating jobs in Patna, Bihar, instead of seeking them in metros. Initiatives like Start-up India are driving this c...
- These large-caps have ‘strong buy’ & ‘buy’ recos and an upside potential of up to 25%It is tough to think positively about the markets when all the news is about blockades, wars, and everything that can disturb the global ec...
- Vertex Global Services to impart AI-specific skills to 8,000 professionals in India over next 3 yearsThis initiative is poised to revolutionise their in-house capabilities, backed by the launch of the VAssist tool to build efficiencies in c...
- BPO sector ripe for AI disruption, says TCS CEO K KrithivasanWhile there is talk of AI displacing various entry-level and lower-end jobs in call centres, experts say that it could create high-value ro...
- Inside Capgemini’s $3 billion deal for WNS: All you need to knowCapgemini plans to acquire WNS for $3.3 billion to strengthen its business process outsourcing. The deal awaits shareholder and regulatory ...
- Nasscom, BPO companies like Genpact, Dell, Cognizant and others to visit campuses to create awarenessThough Indian BPO industry started with call centres, bigger firms have been moving to higher-value services such analytics, finance & acco...
- Wipro hits fresh 52-week high on 10-year contract win from CarillionWipro has rallied nearly 9% so far in the year 2014, as compared to 6 per cent gain in the BSE IT index and 1.3% fall seen in the BSE Sense...
- Wipro wins 10-year integrated IT & BPO contract from CarillionWipro has been selected by UK-based Carillion as its sole preferred global strategic partner to provide integrated IT and BPO services.
- Serco wins HR outsourcing contract from US-based firmOutsourcing services provider Serco has bagged a BPO contract from a large US financial conglomerate to provide HR outsourcing services in ...
- Rising peso may bring good news for Indian BPOsBetween 2010 and 2012, the Philippine peso rose over 6%, while the Indian rupee depreciated 22%, making outsourcing services to Philippines...
- Infosys BPO scouting for global acquisitionsInfosys BPO today said it is scouting for acquisitions across the globe as it eyes to reach the USD 1 billion revenue target over the next ...
- IT, BPO export to grow 3-fold to $175-bn by 2020-end: NasscomIndian IT and BPO export is likely to grow three-fold to $175 billion in revenue by end -this decade, apex software industry body Nasscom s...
- Indian companies tighten grip on outsourcing: NasscomIndia continues to lead the global outsourcing market with the overall share increasing from 51%in 2009 to 55% in 2010.
- India's domestic BPO market to touch $6.82 bn by 2013: IDCAfter establishing itself as a major player in the international BPO market, India is now set to shift focus on the domestic market, which ...
- Tech Mahindra plans to expand customer baseTech Mahindra plans to offer business process outsourcing services to banking, financial, retail and healthcare sectors to diversify its cu...
- Genpact tops Nasscom's export listGenpact has retained its top slot in software and services industry association Nasscom’s annual rankings of the top 15 ITeS-BPO exporters ...
- Genpact, WNS ranked India's top ITeS-BPOsGenpact has been rated as the biggest ITES-BPO company in the country in terms of revenue.
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