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BPO SECTOR TRANSFORMATION
India Inc to dole out salary hikes of up to 10.2 pc across industries in FY27: ReportCorporate India anticipates salary increments between 8.6% and 10.2% this financial year, driven by demand for skilled talent in high-growt...
AI disruption in Indian IT front-loaded, but long-term demand intact: Sushovan NayakIndian IT services face near-term AI-driven revenue pressure, estimated at 1-3%, impacting stock valuations. However, experts believe marke...
Tech Mahindra to buy 85% in Canada’s Avant Techno SolutionsTech Mahindra is acquiring an 85% stake in Canadian wealth management firm Avant Techno Solutions for CAD 28 million. This strategic move a...
Start-up wave rises beyond metros as Patna emerges as an unlikely hub of innovationEducated youth are now creating jobs in Patna, Bihar, instead of seeking them in metros. Initiatives like Start-up India are driving this c...
These large-caps have ‘strong buy’ & ‘buy’ recos and an upside potential of up to 25%It is tough to think positively about the markets when all the news is about blockades, wars, and everything that can disturb the global ec...
Vertex Global Services to impart AI-specific skills to 8,000 professionals in India over next 3 yearsThis initiative is poised to revolutionise their in-house capabilities, backed by the launch of the VAssist tool to build efficiencies in c...
BPO sector ripe for AI disruption, says TCS CEO K KrithivasanWhile there is talk of AI displacing various entry-level and lower-end jobs in call centres, experts say that it could create high-value ro...
Inside Capgemini’s $3 billion deal for WNS: All you need to knowCapgemini plans to acquire WNS for $3.3 billion to strengthen its business process outsourcing. The deal awaits shareholder and regulatory ...
Nasscom, BPO companies like Genpact, Dell, Cognizant and others to visit campuses to create awarenessThough Indian BPO industry started with call centres, bigger firms have been moving to higher-value services such analytics, finance & acco...
Wipro hits fresh 52-week high on 10-year contract win from CarillionWipro has rallied nearly 9% so far in the year 2014, as compared to 6 per cent gain in the BSE IT index and 1.3% fall seen in the BSE Sense...
Wipro wins 10-year integrated IT & BPO contract from CarillionWipro has been selected by UK-based Carillion as its sole preferred global strategic partner to provide integrated IT and BPO services.
Serco wins HR outsourcing contract from US-based firmOutsourcing services provider Serco has bagged a BPO contract from a large US financial conglomerate to provide HR outsourcing services in ...
Rising peso may bring good news for Indian BPOsBetween 2010 and 2012, the Philippine peso rose over 6%, while the Indian rupee depreciated 22%, making outsourcing services to Philippines...
- Infosys BPO scouting for global acquisitions
Infosys BPO today said it is scouting for acquisitions across the globe as it eyes to reach the USD 1 billion revenue target over the next ...
- IT, BPO export to grow 3-fold to $175-bn by 2020-end: Nasscom
Indian IT and BPO export is likely to grow three-fold to $175 billion in revenue by end -this decade, apex software industry body Nasscom s...
- Indian companies tighten grip on outsourcing: Nasscom
India continues to lead the global outsourcing market with the overall share increasing from 51%in 2009 to 55% in 2010.
- India's domestic BPO market to touch $6.82 bn by 2013: IDC
After establishing itself as a major player in the international BPO market, India is now set to shift focus on the domestic market, which ...
- Tech Mahindra plans to expand customer base
Tech Mahindra plans to offer business process outsourcing services to banking, financial, retail and healthcare sectors to diversify its cu...
- Genpact tops Nasscom's export list
Genpact has retained its top slot in software and services industry association Nasscom’s annual rankings of the top 15 ITeS-BPO exporters ...
- Genpact, WNS ranked India's top ITeS-BPOs
Genpact has been rated as the biggest ITES-BPO company in the country in terms of revenue.