Start-up wave rises beyond metros as Patna emerges as an unlikely hub of innovationEducated youth are now creating jobs in Patna, Bihar, instead of seeking them in metros. Initiatives like Start-up India are driving this c...
Systemically eradicate sexual HRassmentAlarming reports of sexual harassment and coercion have surfaced at a TCS BPO facility in Nashik, raising critical questions about the impl...
Tamil Nadu ranks 2nd after Andhra Pradesh in new job creation under IBPS schemeUnder the IBPS Scheme, Andhra Pradesh is the highest in employment generation by creating 12,234 new jobs followed by Tamil Nadu at 9,401 w...
- Tech Mahindra to provide scholarship program to Mahindra Satyam BPO staff as well
Tech Mahindra's flagship scheme Graduate Scholarship Program designed for undergraduate BPO staff to pursue graduate degree courses
- It is difficult for IT cos to understand BPO biz: Vikram Talwar, Founder, EXL Service Inc
ET speaks to Vikram Talwar, Founder, EXL Service Inc, on how he created a $500-million BPO business and stuck around despite the ups and do...
- Low-cost hubs lure Indian BPOs
Kosovo, Jamaica , Puerto Rico, Sri Lanka, Bhutan, Colombia and Bangladesh are some of the new destinations looking to play a larger role in...
- BPO firms eye next-gen growth
Global deal pipelines are slowly warming up. But there are also worries on account of the European debt crisis.
Ruias keen to buy Satyam's BPO businessAegis BPO, the Essar group company keen on acquiring the BPO business of Satyam Computer Services.
- Essar's Aegis in contact with government for Satyam BPO buyout
Essar-controlled Aegis BPO is slated to shortly put in a formal expression of interest (EoI) to Satyam Computers' six-member expanded board...
- BPOs sharpen regional language skills to tap home market
With a boom in the economy, the $1.6-bn domestic BPO market is all set to offer better customer service in regional languages.
- Economic slowdown is a boom for the BPO sector
Unperturbed by the economic slowdown in the US, the BPO sector is growing and cashing in on the opportunity of more business. Recipes for s...
- China can outdo India in IT-BPO within 3-5 years
China could overtake India as the preferred BPO destination in the next 3-5 years on the back of an educated workforce coupled with govt em...
- All eyes in Nashik for BPO hub
Most cos are eyeing Nashik to set up their BPO centre as Mumbai & Pune have reached saturation level.
- Wipro BPO is among best employers in India
Wipro BPO has been rated as one of the best employers in India by the Best Employers Hewitt Survey for 2007.
- How to bell the BPO cat
The BPO lifestyle is synonymous with lots of hard work and lots of fun. So, what do you need to know before you opt for a career in a conta...
- It could be night out for BPO staff this Diwali
Thanks to the efforts being made by BPOs to culturally sensitise their foreign clients about India, call centre employees could just be abl...
- BPO trainings get personal
The 'art of small talk' is the buzz in Indian IT & BPO industry when it comes to communication skills.