Business process outsourcing firms across the country are drawing in new leadership as they face challenges in services delivery and growth.

Opportunity that it throws up for outsourcers is huge & far bigger than the Y2K, which included only changing code. Healthcare Bill | What ...

The Philippines has also become the destination of choice for global firms, which in the past were big on India. Flashback 2009: Ten moment...

Most industry leaders are still unanimous that the perception of India as an outsourcing destination will remain unchanged.

Corporate majors have called for strong security measures and tougher laws to protect the financial capital from terrorist attacks

The bank’s leadership in the industry is exemplary. But nothing to compare its ability to spot, groom and deploy leaders in-house.

The Build-Operate-Transfer model of business process outsourcing (BPO) is falling out of the favour of large Indian companies.

The results of Infosys BPO in the June '07 quarter are a warning that the steep Re appreciation may wipe out the net profits of small cos o...

Ananda Mukherji, managing director and CEO, Firstsource (formerly called ICICI OneSource) may not be a technology geek but he surely knows ...

Should Indian BPOs be concerned with foreign clients moving jobs back overseas? May be. Read on.

It’s one of those things that’s become a talking point for talking heads in this country. And most of the analyses - and there are many- ta...