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Exotel’s FY24 loss narrows to a third, operating revenue up 6%Exotel, a cloud telephony provider, narrowed its FY24 net loss to Rs 39 crore while achieving Ebitda profitability in the last two quarters...- WhatsApp business calling service won't disrupt traditional toll-free channels: ExpertsWhatsApp's recent introduction of calling features for businesses is not expected to significantly impact traditional telecom voice calling...
- Exotel bets big on traditional segments, product bundling to beat macroeconomic impactWinner of Comeback Kid category at ET Startup Awards, company looking to list in India by 2026, turn profitable by FY25.
- AI-driven chatbots are redefining customer engagement: Exotel's Shivakumar Ganesan“At the moment, we are just skimming the surface with chatbots. I envision a future where chatbots will be able to offer specific assistanc...
- Exotel appoints Airtel's Angira Agrawal as global SVP - GTM and strategyIn his previous stint, he was leading Airtel's growth in the west and BFSI nationally. He has worked at Skylo, Vodafone, NEC, Tata Communic...
- Winning with Cloud Contact Center in 2022: A 4-Step Process
- Exotel raises $40 million from Steadview Capital, othersThe decade-old company, which remained bootstrapped for most of its life, said the latest fundraising brings the total capital it has raise...
- Ola to get pre-IPO boost; A91 says investors 'feel like a commodity'Ride-hailing firm Ola, which has seen its business recover gradually over the past few months, is set for a pre-IPO funding round that coul...
- Indians spend 4.8 hours a day on mobile apps; Musk sells $5B Tesla sharesA new report by App Annie, an app market analytics firm, puts numbers to something we’ve all known for 19 months now—that we’ve all been sp...
- Exotel acquires Cogno AI to build a full-stack customer engagement platformCogno AI is Exotel’s second M&A deal since absorbing Ameyo in June this year. The Bengaluru-based cloud telephony platform had raised $35 m...
- Exotel bags $35 million in funding led by Sistema, othersIIFL, Synergy Capital, and existing investor Blume Ventures also participated in the round, alongside former Vodafone CEO Arun Sarin, who h...
- What’s behind the insurtech boom?In today's ETtech Morning Dispatch: Acko raises $200 million to become India's latest startup unicorn, Govt-Twitter spat set up escalate ov...
- Exotel, Ameyo join forces to address cloud-based contact centre servicesThe undisclosed Exotel-Ameyo merger deal will see investors representing 80% of shareholding in Ameyo exiting in cash, while CEO Sachin Bha...
- Ameyo Co-founder feels working with the team virtually helps lift up their spiritSachin Bhatia regularly uses Google Meet to stay in touch with the teams.
- Amazon vs Microsoft: War erupts as $1.2-billion cloud business is up for grabsThe battle for the public cloud is heating up in India, as Microsoft and Amazon fight it out for dominance in one of the fastest growing ma...
- Five ways to maintain links post exitLeaving a company on a good note can sometimes be challenging. However, there are ways to make the process smoother.
- Gurgaon-based contact centre technology provider Ameyo to hire 200 workersAmeyo has said it will hire about 200 workers for its research and development, sales and marketing operations, ramping up workforce by ove...
- 5 ways to make startup a rewarding workplaceIt can be gruelling to run a startup. But to have the best resources on board, especially young talent, the company must be a rewarding pla...
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