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AIR INDIA SAFETY AND CUSTOMER TRUST
Air India expands use of Salesforce's AI platform to streamline customer servicesAir India is expanding its use of Salesforce’s Agentforce AI platform to automate customer service tasks, including email resolution, passe...
Centre summons Air India CEO over alleged immigration lapse involving 3 foreign nationals at Delhi airport: SourcesThe Ministry of Civil Aviation summoned the Air India CEO regarding an immigration lapse. Three foreign nationals reportedly left India wit...
Ram temple Trust rejects claim Air Marshal Mishra skipped CEO interview, says process was documentedThe Trust clarified the CEO selection process, refuting media claims about Air Marshal Jitendra Mishra. A multi-tier evaluation and face-to...
Fintechs high on AI, but yet to let it handle your moneyThe Unified Payments Interface (UPI) processed 24.51 billion transactions worth Rs 29.82 lakh crore in August, according to data from the N...
Air India flight from Bhopal to Delhi diverted to Jaipur due to technical issueAn Air India flight from Bhopal to Delhi was diverted to Jaipur due to a technical issue. The airline stated the aircraft landed safely and...
AI-led payments will need strong risk checks as trust remains critical: Amazon Pay India CEOAs artificial intelligence increasingly makes digital payments more contextual and automated, strong risk checks will remain critical to ma...
Hyundai Venue gets smarter against car theft with a remote immobiliser controlled by your phoneIn an exciting development, Hyundai Motor India has unveiled a remote immobiliser feature tailored for select Venue models, significantly b...
GFF 2026: After KYC, SBI chief flags ‘Know Your Agent’ as AI enters bankingAgentic AI's growing use in finance necessitates new checks beyond customer identification. Banks may develop a 'Know Your Agent' framework...
Trust vs Will in India: Taxability & 8 other facts that tell you what protects your family's wealth
Air India's new chief Tewolde Gebremariam takes charge: Big plans to 'Make Air India Great Again' with safety-first approachAir India's new leadership has committed to prioritizing safety above all else, especially following recent grave safety concerns and a tra...
Swiggy launches dedicated food safety helpline, in-app channel for customers to report order-related concernsSwiggy has introduced a dedicated helpline and an in-app channel for food safety concerns. Customers can now report issues by calling a spe...
Air India Express flight from Cochin to Abu Dhabi returns after engine oil quantity drops rapidlyAn Air India Express flight returned to Cochin after detecting a rapidly falling oil quantity. The pilots shut down Engine 1 when oil press...
Tewolde Gebremariam takes charge as Air India's new CEO, replaces Campbell WilsonTewolde Gebremariam has taken charge as the new Chief Executive Officer of Tata Group-owned Air India. He succeeds Campbell Wilson, who was...
N Chandrasekaran says Air India's next phase to focus on customer trust, 'safety above everything else'Air India's chairman highlighted safety and customer trust as key priorities. Operational excellence and financial sustainability are also ...
Air India gets new boss as Tewolde Gebremariam takes chargeTewolde Gebremariam officially assumes operational leadership at Air India this Monday, taking over from Campbell Wilson. With mounting pre...
Tata Sons readies fresh ₹10,000 crore bet on Air India as losses mount, but T&C applyTata Sons' board approved over Rs 10,000 crore for Air India's capital infusion. This significant funding is contingent upon business cases...
Indian pilots’ body warns Noel Tata over Air India exodus, flags safety concernsALPA India highlights pilot attrition as a critical flight safety concern for Air India Group. The association urges the Tata Group to revi...