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AI POWERED CONCIERGE
Indian origin tech entrepreneur to launch luxury travel concierge platform VaultfyVatsal Desai is excited to introduce Vaultfy, an innovative luxury travel concierge platform, set to launch on September 17. This app will ...- Swiggy forays into dedicated travel concierge service with CREWSwiggy's CREW platform has launched as a dedicated personal travel concierge service. This service plans, books, and curates entire journey...
- In an Automated World, Human Hospitality Is a Competitive AdvantageAs the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human touch still matter...
- Preparing Your Brand for Agentic AIAI agents are transforming brand-consumer relationships. The authors explore how brands must adapt to a new retail environment in which con...
- Indians are more open to personal AI agents than anyone else in Asia Pacific, says Adobe studyAdobe’s 2026 AI and Digital Trends Report suggests Indian consumers are leading the Asia-Pacific region in embracing personal AI agents, wi...
- Kunal Shah’s WhatsApp win; India bourses insulated from AI boomIn bagging the top job at WhatsApp, Cred’s Kunal Shah has done what no Indian entrepreneur could do. This and more in today’s ETtech Top 5.
- A new bunch of AI spin-offs ripe for the pickingIndian tech unicorns are transforming their internal AI tools into independent businesses, mirroring successes like Amazon Web Services and...
- Co-working platform, DK Vertex leases one million sq ft across seven centresDK Vertex, a co-working platform, has leased one million square feet across seven centers in Delhi-NCR, Bengaluru, and Mumbai. The company ...
- AI adoption going up in travel and hospitalityThe travel and hospitality sectors are increasingly adopting AI for personalized customer experiences and streamlined operations. Mastercar...
- Mastercard introduces ‘Lifestyle Navigator’, its global AIpowered concierge, in collaboration with MakeMyTrip’s MyraMastercard and MakeMyTrip have partnered to launch Lifestyle Navigator. This AI-powered travel and lifestyle concierge will offer personali...
- India can cut logistics costs by Rs 15,000 crore annually using AI: EAC-PM memberIndia can save Rs 20,000 crore by adopting AI for cargo handling at ports. This technology promises to boost efficiency and reduce logistic...
- Adani Airports to deploy AI for passenger helpdesk servicesA subsidiary of Adani Enterprises, Adani Airports will deploy a 24x7 AI-powered chatbot or 'multilingual concierge' for all passengers at t...
- App jaisa koi zindagi mein aayeFollowing the launch of GPT-5, the AI landscape is shifting from model development to practical applications and devices. As scaling laws m...
- From Cravings to Clicks: How AI Is Redesigning the Way We Eat OutThose days are over when it came to browsing over ratings or trusting a friend's recommendation to choose a restaurant. Artificial intellig...
- Hotel chains check into AI world to optimise costs, boost servicesHotel chains in India are increasingly adopting AI technologies to enhance guest experiences and operational efficiency. Initiatives includ...
- Healthcare concierge platform WhiteGlove aims to help families manage aging relativesWhiteGlove was inspired by the concept of “white glove” services, which offer meticulous attention to detail and a high level of care.
- Let AI plan your trip!Bags packed and nowhere to go? Let AI lead the way. Travellers are increasingly using smart technology to plan their perfect holiday!
- Food startup GetSupp raises Rs 9.5 crore in funding led by General Catalyst, Better CapitalThe startup will use the funds to strengthen its technology, improve customer relations and ramp up partnerships.
- Fintech startup Zeni raises $34 million from Elevation Capital, othersAs part of the fundraising, Elevation Capital’s founder and managing director Ravi Adusumalli will join Zeni’s board. The fintech startup h...
- Conversational Artificial Intelligence goes mainstream nowVoice interactions, chatbots, AI-supported human concierges, and digital assistants largely make up the conversational AI market in India.
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