Cert-In and states rush to patch PHP flaws across govt portalsLast week, two critical cybersecurity flaws in the PHP programming language were discovered with the help of AI. Subsequently, Cert-In issu...
27 Oct, 2026, 06.00 AM IST
Train passengers take note: 5 superfast trains, including 2 Vande Bharat Express services, get AI-based cleaning checks & a 2-hour complaint resolution targetNortheast Frontier Railway (NFR) has introduced technology-driven on-board services in five superfast trains to improve cleanliness, hygien...
18 Oct, 2026, 10.56 PM IST
Karnataka govt partners with ElevenLabs to explore voice AI for citizen servicesThe partnership will focus on developing a voice AI safety framework, exploring applications for government services and using AI-powered v...
06 Oct, 2026, 08.50 PM IST
Coforge row deepens; MDR on UPI coming soonCoforge’s boardroom brouhaha has taken a new turn days after chairman Om Prakash Bhatt’s resignation. This and more in today’s ETtech Top 5.
11 Sep, 2026, 08.01 PM IST
GFF 2026: Digital finance has scaled, now trust and resilience must catch up, says RBI’s Deputy Governor MurmuIndia's digital finance sector now prioritizes trust and resilience over access. Technology transforms finance, but trust remains the essen...
11 Sep, 2026, 02.24 PM IST
India mulls social media code of conduct for officers and employeesGovernment officials are on the brink of a new social media code of conduct aimed at regulating their online behavior. This initiative seek...
03 Sep, 2026, 10.09 PM IST
NHRC seeks reports from MeitY, MIB, Delhi Police over Instagram CSAM adsThe commission took cognizance of the issue under Section 12 of the Protection of Human Rights Act, 1993, after considering media reports p...
03 Sep, 2026, 03.40 PM IST
NBFCs must use AI, strengthen underwriting as credit growth accelerates: RBI Deputy Governor MurmuReserve Bank of India Deputy Governor S C Murmu urged NBFCs to use AI and machine learning tools. He emphasized stronger risk management an...
03 Sep, 2026, 02.05 PM IST
FMCG, Retail, Food industry must improve consumer grievance redressal system: Consumer Affairs SecyConsumer Affairs Secretary Nidhi Khare urged FMCG, food and retail companies to improve grievance redressal as consumer complaints have ris...
04 Aug, 2026, 05.50 PM IST
Filing pension complaints gets easier as PFRDA rolls out AI-enabled Pension Sahayak: Key features explainedPFRDA has launched Pension Sahayak, an AI-powered platform simplifying pension grievance redressal. This upgrade from the old CGMS offers w...
22 Jun, 2026, 06.24 PM IST
PFRDA launches AI-powered portal to transform pension grievance redressalThe PFRDA has unveiled 'Pension Sahayak,' an AI-powered platform designed to streamline pension services. This initiative aims to boost inc...
22 Jun, 2026, 02.25 PM IST
To check habitual complainants, govt caps number of grievances to be filed on online systemThe Centre has imposed restrictions on the number of grievances an individual can file on the CPGRAMS platform each month to manage repetit...
20 Mar, 2025, 04.22 PM IST
Strive to redress pensioners' grievances within 21 days: Centre to deptsThe central government has instructed its departments to address pensioners' grievances within 21 days or provide interim replies if more t...
16 Oct, 2024, 04.09 PM IST
Centre cuts public grievances redressal time to 21 daysThe Centre has reduced the redressal time for public grievances raised on a dedicated portal to 21 days from 30 days. The government has is...
26 Aug, 2024, 10.18 PM IST
Govt officials, industry experts brainstorm on use of AI for public grievances redressalNew Delhi: In a brainstorming session organized by the Department of Administrative Reforms and Public Grievances (DARPG), senior governmen...
05 Jan, 2024, 04.07 PM IST
Average disposal time of public grievances by central govt depts reduced to 16 days: Jitendra SinghUnion minister Jitendra Singh said there has been a decline of almost 50% in the average disposal time for central ministries/departments f...
21 Jun, 2023, 07.19 PM IST
Rajnath launches AI-powered grievance management applicationBased on the meaning of the complaint, it can categorise them even when key words normally used for such searches are not present in the co...
15 Jul, 2021, 09.53 PM IST