Indian IT services face near-term AI-driven revenue pressure, estimated at 1-3%, impacting stock valuations. However, experts believe marke...

Pure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...

HCLTech has introduced a new autonomous finance platform. This platform uses Google Cloud's Gemini Enterprise AI. It aims to revolutionise ...

Here’s a thing investors in equity need to keep in mind. A large part of the upmove one might see in the next one or two trading sessions w...

Uber will establish its first data centre in India with the Adani Group. This and more in today’s ETtech Top 5.

The report, The India AI Edge: How India Uses AI, based on OpenAI’s India usage data and a survey of more than 100 CXOs, found that more th...

Tech Mahindra is acquiring an 85% stake in Canadian wealth management firm Avant Techno Solutions for CAD 28 million. This strategic move a...

AI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This conso...

India can lead in technology diffusion reaching millions. Deep-tech startups and SMEs will drive job creation. Upskilling is replacing trad...

AI is rapidly advancing, transforming global business services and BPO. Many traditional BPO tasks can now be done by AI, reducing costs an...

This initiative is poised to revolutionise their in-house capabilities, backed by the launch of the VAssist tool to build efficiencies in c...

While there is talk of AI displacing various entry-level and lower-end jobs in call centres, experts say that it could create high-value ro...

Capgemini's $3.3 billion acquisition of WNS signals a resurgence of the IT-plus-BPO model, driven by the need for AI integration. Analysts ...

Capgemini plans to acquire WNS for $3.3 billion to strengthen its business process outsourcing. The deal awaits shareholder and regulatory ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are using AI tools t...

To reduce workloads, AI can be used for a variety of decision-making capacities. AI is a tool that aids in decision-making and automates ce...

US retailers Sears Holdings separately announced that its customer data might have been affected in the hack.