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AI CHATBOTS IN CUSTOMER SERVICE
Microsoft launches AI agent with pay-as-you-go pricingMicrosoft is changing how it charges for its software for the first time in two decades, moving to bill customers with a pay-as-you-go mode...- French spies drop AI giant Palantir over US overreliance fearsFrance is moving away from American AI technology for its intelligence services. The government announced it will stop using Palantir's dat...
- France to invest €655 million in AI, set up common chatbot for all state servicesThe French government will create a public health chatbot for state-owned health insurance Ameli agency. "We can either be subjected to th...
- Alibaba unveils AI models for robots, amid shift from chatbots to agentsChinese tech and ecommerce giant Alibaba unveiled on Tuesday its first suite of AI models for robots, as China's tech industry shifts i...
- US judge dismisses Elon Musk's xAI trade secret lawsuit against OpenAIU.S. District Judge Rita Lin in San Francisco said xAI failed to show that OpenAI induced former xAI senior engineer Xuechen Li to divulge ...
- What happens when ChatGPT can shop for you? Inside Visa and OpenAI's AI commerce visionVisa's partnership with OpenAI could mark the beginning of a new phase in digital commerce, where AI assistants move beyond product recomme...
- ByteDance in talks with China's Iluvatar CoreX to purchase AI chipsByteDance, the influential technology entity known for its innovative platforms, is reportedly in discussions to acquire AI chip technology...
- France’s Mistral in funding talks at about €20 billion valuationFrench AI startup Mistral AI is reportedly in talks to raise approximately €3 billion ($3.5 billion) at a valuation of around €20 billion. ...
- AI replaces Paul the Octopus for 2026 World Cup tipsChatGPT and Claude are betting on Spain. Another news site, Decrypt, received similar results from western chatbots like ChatGPT and Anthro...
- AI chatbot's BMW buy-back offer sparks questions over accountability in automated customer interactionsA customer's attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot...
- Canada's move to rein in AI chatbots, spurred by school shooting, faces doubts over loopholesCanada's new AI chatbot and social media regulation bill, prompted by a school shooting, faces criticism for potential loopholes and a leng...
- Keshav Reddy's Equal AI raises $30 million in round led by Prosus, Tomales Bay CapitalThe round also saw participation from Think Investments, Valiant Fund, PhonePe founder Sameer Nigam, and Zubin Bharti Mittal, among others....
- UAE launches major digital upgrade for students and universitiesThe UAE's Ministry of Higher Education is launching a major digital overhaul, consolidating 38 services into 18 streamlined offerings and b...
- TCS partners with Anthropic to deploy Claude across enterprise operations at scaleTCS and Anthropic have partnered to deploy Claude across enterprise operations, from software engineering to customer service, signalling a...
- How Canada's draft chatbot law stacks up on global sceneCanada's proposed law requiring chatbot providers to protect users from "harmful" content is the latest step by global governments to regul...
- Canadian mother sues OpenAI, alleging ChatGPT encouraged daughter's suicideA Canadian mother has filed a lawsuit against OpenAI and its CEO Sam Altman. She claims their AI chatbot, ChatGPT, encouraged her daughter'...
- Anthropic vs OpenAI: Behind the bitter battle for the future of AIThe fierce competition between Anthropic and OpenAI is accelerating AI advancements and driving a race towards blockbuster IPOs. This rival...
- Visa plugs its payment network into ChatGPT letting AI agents shop, pay for usersIt is not OpenAI's first attempt at e-commerce. The company late last year announced Instant Checkout, which allowed ChatGPT to scour the i...
- Weis Markets rolls out Instacart's AI-powered caper carts to reinvent in-store shoppingWeis Markets has partnered with Instacart to launch AI-powered Caper Carts, bringing smart shopping cart technology to select grocery store...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
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