The updated Meta AI, powered by the company's new Muse Spark ⁠1.1 ⁠model, is designed to understand user context and execute tasks without ...

Cars24 has boosted customer support resolution rates by fifty percent. Turnaround time across key workflows has reduced by eighty percent. ...

Pronto is expanding its premium booking service, Pronto Verified, which uses head cameras. Customers pay extra for this optional service, a...

Companies have poured money into generative AI but are still seeking evidence ⁠of ⁠broad productivity gains, and SAP is arguing that the re...

Global tech firm ServiceNow has invested $40 million in Businessnext. This funding round values Businessnext at seven hundred million dolla...

Senator Elizabeth Warren criticizes major AI firms for lobbying against transparency rules. These companies want to hide AI algorithms and ...

Generative AI companions offer constant availability and support for lonely individuals. However, these virtual relationships risk dependen...

As the technology has spread, countries have become increasingly concerned with so-called "AI sovereignty" -- developing domestic models se...

China introduced strict rules for AI chatbots, preventing emotional dependence. These regulations aim to protect users and encourage real-w...

An employee says their company's rollout of Claude AI left them questioning the technology's workplace hype after the chatbot allegedly fai...

Customer attention has become scarce, forcing businesses to prioritize message value over volume. Verified and consent-based communication ...

Meta has now built a system that scans teens' chats with Meta AI for signs of self-harm. It was developed with the help of parents and ment...

Major AI systems show bias against criticizing restrictive leaders and governments. These models are more likely to refuse prompts targetin...

OpenAI, the owner the ChatGPT chatbot, lost Wednesday its appeal against the EU's refusal to register its name as a trademark. OpenAI had p...

The Commission for Licensing and Supervision, ZAK, which represents Germany's 14 state media authorities, said AI-generated ⁠news summaries...

Voice AI goes mainstream as enterprises move beyond pilots, with large language models enabling natural conversations and driving demand fo...

Apurva Shrivastava, an Indian-origin entrepreneur who studied in MIT, founded Avoca after observing missed customer calls. This AI startup ...