Searched for
AI CHATBOT CUSTOMER SERVICE
Man fights an AI chatbot for several minutes over a Rs 820 refund, here's why he says the bot wonA customer's Rs 820 refund attempt involved a frustrating 20-minute AI chatbot exchange. The automated system ultimately prevailed, not thr...- AI adoption reshapes workflows and hiring across high-growth technology companies: ReportArtificial intelligence adoption is rapidly transforming high-growth technology companies. Many businesses are deploying AI across engineer...
- Is ChatGPT down? Users report login issues as OpenAI confirms outageThousands of users worldwide report problems accessing OpenAI's popular AI chatbot. Many users cannot log in, send prompts, or view their c...
- Meta adds new task automation features to AI assistantThe updated Meta AI, powered by the company's new Muse Spark 1.1 model, is designed to understand user context and execute tasks without ...
- OpenAI agents have lifted support resolution 50%, cut turnaround time 80%: Cars24 CEOCars24 has boosted customer support resolution rates by fifty percent. Turnaround time across key workflows has reduced by eighty percent. ...
- Pronto doubles down on headcam use, to expand recorded home services for AI trainingPronto is expanding its premium booking service, Pronto Verified, which uses head cameras. Customers pay extra for this optional service, a...
- SAP CFO says AI must move beyond chatbot 'low-hanging fruit' before seeing returnsCompanies have poured money into generative AI but are still seeking evidence of broad productivity gains, and SAP is arguing that the re...
- ServiceNow invests $40 million in Businessnext at $700 million valuationGlobal tech firm ServiceNow has invested $40 million in Businessnext. This funding round values Businessnext at seven hundred million dolla...
- Warren accuses AI firms of trying to curb oversight in trade accordSenator Elizabeth Warren criticizes major AI firms for lobbying against transparency rules. These companies want to hide AI algorithms and ...
- China has cracked down on AI companions. What can we learn from this?Generative AI companions offer constant availability and support for lonely individuals. However, these virtual relationships risk dependen...
- South Korea promises free homegrown AI chatbot this yearAs the technology has spread, countries have become increasingly concerned with so-called "AI sovereignty" -- developing domestic models se...
- Elon Musk's biggest population warning just got a surprising response from ChinaChina introduced strict rules for AI chatbots, preventing emotional dependence. These regulations aim to protect users and encourage real-w...
- 'Terrified of the future': Company gives employee access to Claude AI, but its failed Microsoft Project answer leaves them questioning the AI hypeAn employee says their company's rollout of Claude AI left them questioning the technology's workplace hype after the chatbot allegedly fai...
- Customer attention crisis: Why businesses must shift from volume to value in messagingCustomer attention has become scarce, forcing businesses to prioritize message value over volume. Verified and consent-based communication ...
- Meta AI to alert parents about teen suicide, self-harm chatsMeta has now built a system that scans teens' chats with Meta AI for signs of self-harm. It was developed with the help of parents and ment...
- AI chatbots are at risk of spreading government restrictions on online speech, a new study saysMajor AI systems show bias against criticizing restrictive leaders and governments. These models are more likely to refuse prompts targetin...
- OpenAI fails to trademark name in EUOpenAI, the owner the ChatGPT chatbot, lost Wednesday its appeal against the EU's refusal to register its name as a trademark. OpenAI had p...
- German media regulator says Google's AI Overviews subject to German media lawThe Commission for Licensing and Supervision, ZAK, which represents Germany's 14 state media authorities, said AI-generated news summaries...
- Voice AI goes mainstream as enterprises move beyond pilotsVoice AI goes mainstream as enterprises move beyond pilots, with large language models enabling natural conversations and driving demand fo...
- He learned one lesson at his family's Michigan business. Now it's a $1 billion AI startupApurva Shrivastava, an Indian-origin entrepreneur who studied in MIT, founded Avoca after observing missed customer calls. This AI startup ...
Load More
