Indian IT firms are increasing job cuts in the US, with layoffs expected to accelerate due to AI's growing influence and slowing deal-makin...

1Point1 Solutions is set to acquire Costa Rica-based Netcom Business Contact Center for approximately ₹300 crore by March 2026. This strate...

Keshav Murugesh, chief executive at business process management firm WNS said the leadership alignment and strategic planning between the t...

Infosys BPM will hold walk-in interviews in Bengaluru on August 12 for technology support specialist, system engineer, and AI roles. They s...

At a recent webinar hosted by Economictimes.com and Nasscom, industry leaders shared their insights on the future of India’s BPM sector. Re...

WNS Holdings acquires US-based Kipi.ai to enhance its AI and analytics capabilities on the Snowflake platform. The deal, with undisclosed f...

Top BPM firms like Genpact, EXL, and WNS are integrating AI agents for end-to-end workflow automation. While AI reduces traditional jobs, i...

Emerging roles in the BPM industry — which generated $48.8 billion in revenue as of FY2024 — include data scientist analyst and AI strategy...

BPM organisations are urged to adopt technological advancements, particularly AI, and focus on specialised skills to address complex challe...

Does Gen AI signal the end of the road for India’s flagship business process management industry (BPM) industry? Experts say the sector is ...

The focus on cost optimisation and return on investment is changing business models, says the trade association for software companies, Nas...

Flow connects with over 75 data sources and helps WFM managers to forecast confidently using AutoML.

Infosys BPM has extended by five years its strategic collaboration with Newmont Corporation to standardise and digitise delivery models acr...

The Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...

NASSCOM also projected that digital streams would account for 60-70 per cent of the BPM service providers' revenue by 2025.

Artificial Intelligence to help IT-BPM players penetrate heart of the business processes via BPaaS & domain-led solutions

Intelligent automation presents itself as the best-suited solution for majority of rules-driven processes being outsourced today.