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AI VOICE BOTS
Fervent and fake: High-glam AI avatars boost Trump ahead of midtermsClad in swimsuits or military fatigues, the blonde women lavish praise on President Donald Trump and tear into his rivals -- but these infl...
Banks not getting expected benefits from AI due to outdated systems: McKinseyWhile banks are championing artificial intelligence with hefty investments, the anticipated benefits are falling short. According to a McKi...
Dating in the time of AI: Are you swiping right on a guy, girl, ChatGPT, or Gemini?AI is reshaping online dating, with many users now relying on tools to craft bios, messages and even real-time conversations, often creatin...
From complexity to clarity: How AI is transforming insurance for customersArtificial Intelligence is revolutionizing insurance in India. Customers now start their search online, with AI simplifying complex policie...
As banks tap AI for big tasks, local startups get a promptWhile automation of call centres saw the first wave of AI adoption in the highly regulated sector, more applications are getting powered by...
Fonada develops integrated AI and telecom stack for enterprise communicationFonada is revolutionizing customer interactions in India with its unique three-layer AI and telecom platform. This integrated approach comb...
BLS International introduces AI-Powered VoiceBot service to support visa applicantsBLS International has introduced an AI VoiceBot for Spain-Ireland visa applicants. This new service operates around the clock, providing in...
Voice AI firm Arrowhead raises $3 million in a round led by Stellaris Venture PartnersArrowhead has raised $3 million in a funding round led by the early-stage venture capital firm Stellaris Venture Partners. The round also s...
Voice AI moves beyond scripts as Indian firms tap multilingual botsAI-powered voice assistants are transforming customer interactions across India, handling queries in multiple languages with unprecedented ...
Voice AI startup Navana AI raises Rs 7 crore in round led by Antler IndiaAjay Agarwal, Ronnie Screwvala, and Sandeep Singhal participated in the funding round. The fresh funds will be used by the company for its ...
Startups chase finserv companies seeking GenAI customer support use casesWith agentic AI, banks can solve a large part of their customers' basic queries by software, instead of dedicating teams with human agents....
PhonePe revenue bump; NPCI’s Bhim makeoverDigital payments major PhonePe has reported a 74% jump in revenue for FY24. This and more in today’s ETtech Top 5.
Cheap AI voice bots are taking off with businesses in IndiaIndia has tried to keep pace with the global artificial intelligence frenzy in the nearly two years since ChatGPT launched, but chatbots ha...
Backed by tech, consumer interaction with brands and purchases will see significant changes in 2023Over the next few years, we can expect to see a shift from live-agent assisted voice to AI-driven voice responses on IVRs in customer suppo...
Powering the banking landscape using technology: From customer service to fraud detectionRetail banking is becoming increasingly competitive due to many existing banks and new, unorthodox players that have entered the market, su...
Harnessing the Potential of Voice AI in BFSI and Contact Centres
Yellow Messenger rebrands to yellow.ai; launches voice botsThe company can now automate customer experience across over 100 languages through its enterprise chat and voice bots, across over 35 chann...