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TELECOM NETWORK COMPLAINTS
1.48 billion promotional 140-series calls blocked in Q1 after DND preference checks: TRAI reportTRAI reported 13.16 billion promotional calls originated via the 140 series. About 1.48 billion promotional calls were blocked after verifi...- TRAI takes action against 1.83 Lakh telecom resources to curb unsolicited commercial communicationsThe Telecom Regulatory Authority of India (TRAI) took action against 1.83 lakh telecom resources and blacklisted 263 senders during the fir...
- BSNL ordered to pay Rs 15,000 compensation for misleading recharge offer: Man says Rs 449 plan promised 84,000 seconds but call balance was deducted by minutesBSNL has been ordered to pay Rs 15,000 in compensation after a Kerala consumer commission found it misled a customer with a recharge leafle...
- Can you use UPI abroad? Here’s what Indian travellers must know about charges, limits and security risksIndian travellers are increasingly using UPI abroad for convenient payments, but understanding its limitations and risks is crucial. While ...
- CCI junks complaint against Reliance Jio Infocom, othersThe Competition Commission of India (CCI) has dismissed a complaint against Reliance Jio Infocom Ltd and over 4,500 companies, citing a lac...
- Broadcasters wary as TV services face telecom-style rulesNew draft rules propose telecom-style regulation for broadcasting services and internet-delivered television. Broadcasters worry about expa...
- Your electricity provider may soon have competition in Gurugram. What it means for consumersGurugram's power supply monopoly may soon end, with a proposal before the Haryana Electricity Regulatory Commission to introduce a second d...
- How global scammers use US tech to fleece peopleIndian scammer Safeer Koorimannil reveals how AI from American tech giants fuels global fraud rings in Myanmar. Trafficked to a scam center...
- Consumer groups oppose Trai plan to scrap advisory panel for telecom complaintsConsumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They ar...
- Telcos, businesses spar over calls, SMS consent regimeTelecom companies and banks are in a dispute over India's new digital consent rules for commercial messages. Major telecom players want con...
- Digital arrest: How India’s fastest-growing scam uses fake investigations and video calls to siphon off croresThey pose as the police, put you under ‘digital arrest’, and tether you to a video call till your savings are gone. How India’s fastest gro...
- Telcos urge TRAI to regulate OTT apps as spam shifts onlineTelecom firms report most spam now bypasses regulations via internet apps. They urge the regulator to bring these platforms under control. ...
- Operation Octopus: Trapping the tentacles of India’s cyber fraud networkAmidst the alarming increase in cyber scams, the Hyderabad Police have initiated Operation Octopus, a mission aimed at dismantling the enti...
- Could the T-Mobile Fiber outage become worse? How serious is the T-Mobile Fiber outage as T-Fiber users face internet blackout across AmericaIs T-Mobile down? The T-Mobile Fiber outage exposed how fragile modern internet systems can suddenly become. Thousands of T-Fiber users acr...
- Take action against persons disrupting telecom services: Rajasthan police directs officialsADG (Crime) Ravi Prakash wrote a letter to the commissioners and SPs alerting them over the matter on December 24.
- Government’s ‘Twitter Seva’ to address telecom consumers’ grievancesTelecom Minister Manoj Sinha on Tuesday launched “Twitter Seva” on the social media network to address complaints and concerns of stake-hol...
- Now a Twitter hashtag to register complaints on telecom, postal servicesUnder this new initiative, all complaints lodged on the twitter handle will be classified as immediate, mid-term and long-term.
- Trai directs telcos to submit daily network performance updateTightening the noose on mobile operators, the regulator Trai today directed service providers to submit daily updates of their network perf...
- Call drops and inflated bills: Telecom Secretary asks telcos to address customer grievancesTelecom operators, on their part, assured Telecom Secretary that they will do the needful on billing.
- 41,000 complaints against telecom operators in April-SeptemberMost of the complaints filed with the DoT were against state-run telecom companies MTNL and BSNL. among pvt operators, RCom topped the char...
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