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RESTAURANT CUSTOMER RIGHTS
‘He kept the change’: Waiter keeps customer’s change instead of returning it, calls it a tip; manager supports himA social media post alleging that a waiter kept Rs 80 in change as a tip without asking the customer has sparked debate over tipping cultur...
A family trip to Thailand and a suitcase packed with snacks sparked four sisters’ childhood dream of building a business together, eventually leading them to launch a popcorn brand that now generates around $7,000 a monthFour sisters turned a childhood dream into a business after a family trip to Thailand. They launched Party Of, a popcorn brand with Thai-in...
India’s street food paradox: Cleaner cities, but where do vendors go?Street-food vendors in India are facing tighter enforcement as cities reclaim pavements and push for cleaner public spaces. But without des...
Connaught Place restaurant charged Rs 80 extra as service fee without asking; GST was added on that charge too; CCPA orders it to pay Rs 10,000CCPA fined a restaurant in Connaught Place Rs 10,000 for automatically adding an Rs 80 service charge to a customer's food bill and applyin...
AI was everywhere at GFF 2026. Full automation was notGlobal Fintech Fest 2026 highlighted agentic AI's practical integration within the BFSI sector. Automation will handle basic tasks, but hum...
The snack twist to India’s three meals a day has a ₹1 lakh crore hidden opportunityIndia's culinary habits are shifting, with a marked preference for convenient and health-conscious snack choices over traditional meals. Th...
‘Pulse’ check: How PhonePe is turning transaction data into market intelligenceIn an exclusive conversation with The Economic Times, PhonePe’s Karthik Raghupathy explained how PulsePro was born out of demand for postal...
Uber Layoffs: CEO Dara Khosrowshahi Says “This wasn’t a decision we made lightly” as company cuts 3,300 jobs globallyIn a bold move, Uber is set to cut its workforce by roughly ten percent, affecting around 3,300 staff members. This decision is part of a l...
Uber to cut 3,300 jobs in company overhaul to reduce management layersChief Executive Officer Dara Khosrowshahi announced the changes in an email obtained by Bloomberg News, saying that Uber’s growth in recent...
Zomato bans analogue dairy dishes on platform, asks restaurants to take corrective actionZomato has implemented a strict zero-tolerance policy regarding analogue dairy dishes, also known as synthetic or fake dishes. Restaurants ...
Storm in a wine glass: As climate change and young consumers reshape the wine world, can India take advantage?Global wine regions face climate challenges and declining demand. India's wine tourism is experiencing significant growth and expansion. Yo...
Psychology says people who always check the bill twice before paying may be seeking financial certaintyChecking a bill twice before paying may sometimes reflect a preference for financial certainty over speed. The person simply wants to be su...
The biggest lie we tell our children about collegeMany parents tend to focus more on securing college placements for their children instead of nurturing their overall growth. This article e...
Tiny restaurants are having a big moment as Indian diners chase chefs, stories and scarce seatsSome of the most talked-about restaurants are also the smallest. These under-20-seater, chef-led diners have people battling online for a r...
ETtech Explainer: Why are dark stores again under scrutiny over food safetyFood safety inspectors have conducted thorough checks on quick commerce locations in Karnataka and Maharashtra, revealing violations relate...
How 'Benne' became a Rs 350 crore business: Harsh Goenka explains why its buttery Davangere-style dosa became such a huge hitBenne dosa achieved a Rs 350 crore valuation in just two years. Its success stems from a focused product and simple operations. Affordable ...
Will lactose-free products be the next booming frontier in India’s dairy industry?Lactose-free dairy is no longer an alternative-health product but an emerging value-added dairy segment that is creating new growth opportu...
Resident accused of maintenance default and nuisance wins eviction case lodged by housing society; Maharashtra co-op appellate court explains whyResident ordered by housing society to evict on grounds of maintenance default, creation of nuisance and using open space as his garden; Ma...
These large- and mid-cap stocks can give more than 25% return in 1 year, according to analystsThe price of crude oil is down again despite the escalating tensions in the Gulf region. That augurs well for markets. This does not mean t...
Regime change? Inside Reza Pahlavi's faltering bid to lead IranReza Pahlavi, the exiled son of Iran's last shah, is facing growing questions over his leadership ambitions despite years of campaigning fo...