Telecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...

Telecom regulator Trai has imposed a Rs 150 crore penalty on operators for failing to curb spam calls and messages, a move challenged by th...

TRAI is introducing stricter rules for telecom companies. Delays in reporting tariffs and accounting data will now face higher daily fines....

Telecom regulator Trai is seeking stakeholders' views on the introduction of charges for existing and newly allocated numbering resources t...

It has further said that financial disincentives to the tune of Rs 1.33 crore, Rs 1.82 crore, Rs 1.41 crore and Rs 14.99 lakh were imposed ...

Replying to supplementary queries during Question Hour, Minister of State for Telecom Sanjay Shamrao Dhotre said there has been a lot of im...

According to the data shared, highest financial disincentive of Rs 1.76 crore has been imposed on Vodafone Idea, which includes Rs 1.11 cro...

Telecom operator Bharti Airtel had yesterday confirmed that it has received demand notices towards penalties totalling Rs 11 lakh.

Carriers have argued that deviations may have been due to unforeseen circumstances, system failures or factors beyond the control of the ca...

At present, the quality norms are at service area level but Trai feels such a calculation may give a "different picture" about the quality ...

TRAI said the financial disincentive for both the customer related and network related parameter is also proposed to be made identical.

In 2013-14 fiscal, the number of such complaints stood at 3,97,772, which comes to an average 33,147 complaints/month.

Telecom regulator TRAI imposed fines totalling about Rs 5 crore in 2013 on operators for poor services and on telemarketers for pesky calls.

Trai has imposed a fine of Rs 5.04 cr on 13 telecos for non-compliance with regulations relating to unsolicited commercial communications.

Telecos could face penalty of up to Rs 10 lakh for submitting false and incomplete information in the ATR regarding metering and billing sy...

Trai today proposed to levy a late fee of up to Rs 2 lakh on telecom operators which do not report tariff to it within seven days of its im...

Trai today proposed a penalty of Rs 10,000 on telecom operators for every unlawful rejection of subscriber request for change of service pr...