Searched for
CUSTOMER SERVICE AI
Amazon rolls out new agentic AI for third-party sellersAmazon on Wednesday introduced a new agentic artificial intelligence service for third-party sellers on its main e-commerce site, expanding...- TypeSafe AI's Jev doesn’t write, code or chat. So why are developers obsessed with it?TypeSafe AI has introduced Jev, a model that makes structured decisions using unstructured information. It outputs typed choices, scores, o...
- Big Tech’s AI switch may dent $20 billion of IT outsourcing revenueThis shift threatens revenues in the high-tech and communications segments of the $315 billion local IT industry as higher efficiencies and...
- Zoho brings AI to everyday work with Zia Chat, adds seven vertical SaaS offeringsThe company said Zia Chat brings together information in business applications with the capabilities of AI models, allowing users to ask qu...
- Banks closed in India for 5 days? SBI & other top lenders send important message before strikeSBI, Bank of Baroda and Canara Bank have advised customers to complete important branch transactions in advance ahead of a proposed bank st...
- Banks warn AI shopping bots raise scam, fraud and data-privacy risksTechnology companies including OpenAI, Anthropic, Google and Meta are increasingly promoting AI chatbots as shopping tools, envisioning a f...
- Palo Alto Networks unveils AI-powered cybersecurity service using Claude, GPT modelsHackers are increasingly using AI to find and exploit weaknesses in corporate networks, prompting cybersecurity firms to build defenses tha...
- India can become an AI infrastructure hub for Global South: Microsoft's Puneet ChandokMicrosoft has launched the India South Central Cloud Region in Hyderabad, its fourth in the country, following the existing ones in Mumbai,...
- Microsoft in ‘action cycle’ on data centres, says India president Puneet ChandokMicrosoft on Monday announced the launch of its fourth cloud region in India — India South Central in Hyderabad — which the company is posi...
- Deliveries over deployment: IT firms must reassess AI integration as pricing pressures rise, says BCGBCG analysed more than 40 technology services providers and over 100 brand positioning claims across their websites, earnings calls and inv...
- Amazon Great Indian Festival 2026: Dates, bank offers, discounts, EMI options, Prime benefits, and top deals on productsAmazon's Great Indian Festival 2026 will begin on October 8. Customers will receive a 10% instant discount on SBI cards. Prime members can ...
- YuVerse takes its last-mile AI proposition to Global Fintech FestAt GFF 2026, YuVerse launched four AI products— Yu1, YuBuild, YuBuild Studio and YuFlux—spanning document-to-decisioning, conversational AI...
- Microsoft launches fourth India cloud region in Hyderabad to meet AI demandThe Hyderabad region has three availability zones and is built for AI workloads from day one, adding to Microsoft’s existing cloud regions ...
- Airtel Cloud customer count touches about 40; manufacturing firms account for quarter: SourcesThe latest tally reflects a steady expansion of the cloud business since its launch in August 2025, when Airtel's digital subsidiary Xtelif...
- Ex-Infosys CEO Vishal Sikka’s startup Hang Ten Systems raises $53 millionHang Ten is building AI software for large enterprises, with a focus on software development and other technology-intensive work. Its platf...
- Air India expands use of Salesforce's AI platform to streamline customer servicesAir India is expanding its use of Salesforce’s Agentforce AI platform to automate customer service tasks, including email resolution, passe...
- Meta One brings Instagram, WhatsApp, Facebook and Meta AI subscriptions under one umbrellaMeta is introducing Meta One, a new subscription service for its popular applications. This service bundles over fifty features across Inst...
- Motilal Oswal deploys Zoho platform across 10,000 users and 15 business verticalsMotilal Oswal Financial Services has deployed Zoho's unified enterprise platform across its operations. This initiative aims to unify custo...
- SquadStack.ai shifts voice AI pricing from minutes to sales outcomesSquadStack.ai now offers outcome-based pricing for its Voice AI sales agents. Customers will pay based on revenue generated, not call minut...
- Fintechs high on AI, but yet to let it handle your moneyThe Unified Payments Interface (UPI) processed 24.51 billion transactions worth Rs 29.82 lakh crore in August, according to data from the N...
Load More
