Searched for
CUSTOMER EXPERIENCE
Policybazaar concludes sixth season of Jeeto Apna Ghar rewards programmePolicybazaar celebrated its Jeeto Apna Ghar program's sixth season for sales teams. This initiative now includes services teams, recognizin...- India a critical market, home to lots of teams building AI innovations: AdobeIndia is a critical market for Adobe's agentic AI innovations over recent years. The country provides essential engineering talent and larg...
- Why the best AI products never wait until the last minute for recognitionInnovation alone isn't enough. Recognition helps AI products earn trust, attract opportunities and stand out in a competitive market.
- 20,000 free air tickets up for grabs as this airline celebrates its 20th birthdayIndiGo celebrates its twentieth anniversary with a special offer for customers. Selected passengers can win one of twenty thousand free dom...
- Greaves Electric Mobility’s Rs 530 crore rights issue offer gets fully subscribedGreaves Electric Mobility's Rs 530 crore rights issue was fully subscribed by existing shareholders, reinforcing confidence in the EV maker...
- New pilot in IndiGo's cockpit: Willie Walsh takes charge as CEOWillie Walsh has officially taken charge as IndiGo's chief executive officer. He will now oversee the airline's strategic direction and int...
- Bengaluru techie turned Rapido driver to clean debts and realises bitter truth about an 'invisible' section of society: 'We often complain...'A tech professional recently revealed on Reddit how he was made to work as a Rapido driver to pay off credit card bills and how misbehaviou...
- YouTube rolls out AI search, Shorts upgrades, creator tools and more in major update in JulyYouTube is introducing new AI tools and improved content discovery for viewers. Creators will benefit from enhanced features and expanded m...
- IndiGo to discontinue wide-body operations effective October 25, end Norse Atlantic leaseIndiGo will end wide-body flights by October 2026, citing geopolitical challenges. Damp lease agreements with Norse Atlantic Airways will c...
- Beyond property search: From documentation to maintenance, how India's online real estate experience is changingIndian online real estate platforms are expanding beyond property discovery services. These companies now offer integrated solutions for th...
- TATA Starbucks eyes expansion in metros, emerging high-growth cities; opens first Reserve store in South IndiaTATA Starbucks plans significant expansion across Indian metropolitan and emerging cities. The company recently opened its first South Indi...
- Instamart operating-level breakeven hinges on order volumes expanding 2.5xFor the first quarter of FY27, Instamart broke even at the contribution margin level, in line with the guidance the company had provided fi...
- Revenue, not just automation: Why AI products transforming customer experience deserve recognitionAs enterprise AI shifts from cost-saving to revenue generation, the ET Most Innovative AI Product Awards 2026 recognise AI innovations driv...
- ADA acquires Algonomy, strengthening its intelligent growth platform for a fully agentic experienceADA announced its acquisition of Algonomy, a retail agentic decisioning leader. This deal strengthens ADA's intelligent growth platform wit...
- Starbucks raises annual forecasts again as turnaround takes rootStarbucks has raised its annual sales and profit forecasts again. The company's turnaround strategy has reignited demand and improved custo...
- 5 AI award categories that every AI-innovation platform should nominate themselves inArtificial intelligence is transforming industries with independent reasoning and complex workflow orchestration. New AI products are drivi...
- The evolution of mobile banking apps into financial operating systemsMobile banking apps now serve as primary financial interfaces for millions. Consumers expect a single platform for all their financial need...
- CarTrade Tech partners Spinny to expand used-car marketplace across CarWale, OLX IndiaCarTrade Tech and Spinny have formed a strategic partnership. This collaboration aims to improve the used car buying and selling experience...
- Man fights an AI chatbot for several minutes over a Rs 820 refund, here's why he says the bot wonA customer's Rs 820 refund attempt involved a frustrating 20-minute AI chatbot exchange. The automated system ultimately prevailed, not thr...
- SBI recruits 1,930 Circle Based Officers to strengthen banking operationsState Bank of India has recruited 1,930 Circle Based Officers nationwide. These new officers will strengthen customer service and banking o...
Load More
