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Clean toilets, QR-code feedback: Oil companies turn petrol pump washrooms into customer trust testOil marketing companies IndianOil and BPCL are stepping up inspections of petrol pump toilets, with senior executives checking hygiene stan...- Real-time payments explained: How money moves between bank accounts in secondsReal-time payments allow money to move between bank accounts within seconds, making transactions faster and more convenient for consumers a...
- SBI data leak scare: Bank contacts affected customers. Is your money safe?State Bank of India has begun notifying customers potentially affected by a recent cyber incident. The bank assured customers that their ac...
- Blinkit, Instamart chart different paths to profitable growthEternal and Swiggy are adopting distinct strategies within the quick commerce and food delivery sectors. Eternal is ramping up Blinkit’s gr...
- 88% Indian firms want FDEs by 2030; only 1% of engineers fit the bill: Scaler-CMR reportAccording to India's FDE Opportunity Report, enterprises are hiring for AI deployment and customer-facing skills, but those are the skills ...
- Swiggy Q2 Results: Loss narrows YoY to Rs 922 crore; revenue jumps 36%Swiggy Q2 Result: Food delivery and quick commerce company Swiggy Ltd on Thursday said its consolidated profit after tax narrowed to Rs 922...
- Amagi Media Labs faces extortion attempt following alleged data theft; says services unaffectedAmagi Media Labs, a prominent tech firm in Bengaluru, reported an extortion attempt related to purported data theft. A hacker threatened to...
- Jio leverage play pops up at SBI as India brokers lure IPO bets
- AI in customer service: How businesses are moving from queries to resolutionAI can answer customer queries, retrieve policies and automate routine service tasks. Its greater value emerges when these capabilities wor...
- New account aggregator pricing may force lenders to redraft all tech pactsThese providers connect lenders to licensed account aggregators, which share bank records with customers' permission. TSPs supply software ...
- Global Market: Nokia Q3 profit beats estimates on AI demand, maintains 2026 outlookNokia reported stronger-than-expected third-quarter operating profit and revenue growth, driven by rising demand from AI and cloud customer...
- India Inc eyes a festive boom, but the bottom line holds a twistFestive shopping is currently gaining momentum with significant sales in both online and offline markets. Companies are experiencing increa...
- Fabindia looks beyond its 'heritage' to revive growth and cash flowRevenue increased 6.3% to Rs 1,313 crore in the year ended March, while profit before exceptional items and tax surged 24.4% to Rs 131 cror...
- Blinkit expects to cross 3,500 stores by FY27; CEO Albinder bullish on growth in small citiesEternal's quick commerce platform Blinkit is set to expand significantly, aiming for 3,500 stores by March 2027. CEO Albinder Dhindsa empha...
- Eternal’s Deepinder Goyal teases new AI product, Dark.aiThe company is expected to announce the product later on Wednesday. Details about Dark.ai, including its intended use cases and target cust...
- Eternal, Swiggy expected to report strong Q2 growth; quick commerce profitability in focusEternal’s adjusted revenue is expected to rise 72-73% year on year to around Rs 24,000 crore, while Swiggy’s is projected to grow 34-36% to...
- Salesforce to acquire Braze in a $5.66 billion dealSalesforce has disclosed its intention to acquire Braze for approximately $5.66 billion in cash per share. Under the terms of the agreement...
- Zoom wants AI agents to do the work that follows the meetingZoom has introduced a new AI platform that converts business conversations into tasks, enhancing productivity. This platform integrates dat...
- US Stocks: 3M lifts annual profit forecast on cost controls, price hikes3M has revised its profit outlook for the year, expecting a boost in adjusted earnings per share. Their quarterly revenue reflects growth t...
- Why your banking solution deserves the ET Banking Product of the Year AwardAs the landscape of digital banking transforms, financial institutions are tasked with the essential challenge of proving the worth of thei...
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