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CONSUMER GRIEVANCE REDRESSAL SYSTEM
FMCG, Retail, Food industry must improve consumer grievance redressal system: Consumer Affairs SecyConsumer Affairs Secretary Nidhi Khare urged FMCG, food and retail companies to improve grievance redressal as consumer complaints have ris...- SC issues directions to tackle digital fraud, asks RBI to circulate SOP on mule accountsThe Supreme Court has directed the Reserve Bank of India to create a standard operating procedure. This procedure will address bank account...
- Government invites online applications from August 17-31 to get recognised as GATCsIndustries can apply to become Government Approved Test Centres online until August 31, 2026. This initiative aims to expand India's verifi...
- Assam govt starts direct cash transfer for 75,000 flood-affected families across four districtsThe Government of Assam has initiated the first tranche of Direct Benefit Transfer (DBT) for nearly 75,000 eligible flood-affected families...
- Interior designer takes Rs 4.9 lakh full payment, leaves work incomplete: Consumer court orders refund after family is forced to stay on rent for monthsNoBroker has been ordered to refund Rs 4,90,716 to a Hyderabad customer after a consumer commission found it collected the full contractual...
- Silk saree given for dry cleaning returns with black stains: 'No responsibility' disclaimer fails in consumer court; laundry ordered to pay Rs 6,000Silk saree given for dry cleaning returns with black stains: 'No responsibility' disclaimer fails in consumer court; a Hyderabad consumer c...
- Delhi couple repays Rs 1.41 crore loan and finds out Axis Bank lost their property papers; they file complaint and win this much compensationAxis Bank misplaced a Delhi couple's original property papers, which they found out after closing their Rs 1.41 crore loan account. They th...
- IBM, Sarvam partner to build sovereign AI solutions for Indian government, regulated sectorsUnder the partnership, IBM Sovereign Core will provide the underlying software and middleware needed to deploy and govern AI systems, while...
- Star Health cuts mediclaim without citing any policy clauses: Court says insurer cannot act on 'whims and fancies'; orders to pay the remaining Rs 47KStar Health Insurance has been ordered by a Guntur consumer commission to pay Rs 47,356 to a policyholder whose Covid hospitalisation claim...
- The future of personal loans is pay for what you needTraditional loans assumed fixed needs, but modern financial requirements are often incremental. Borrowers now seek flexibility to access fu...
- PNGRB plans to open city gas for external investorsThe PNGRB plans to allow third-party capital investment in city gas distribution areas. This move aims to expand natural gas reach and prom...
- Delhi Lakshmi Yojana: Rs 2,500 monthly aid for women approved, eligibility criteria detailedDelhi's cabinet approved the Delhi Lakshmi Yojana, providing Rs 2,500 monthly to eligible women. The first installment will be released on ...
- SC says insolvency shield cannot protect real estate promoters from homebuyers' casesThe Supreme Court ruled promoters and directors cannot use insolvency moratorium against homebuyers. This decision provides significant rel...
- DCs will be held accountable for question paper leak henceforth: CM D K ShivakumarKarnataka Chief Minister D K Shivakumar warned district Deputy Commissioners about exam paper leaks. He mandated CCTV cameras and enhanced ...
- Mumbai man orders iPhone 14 but allegedly receives beard growth oil instead; Flipkart and third-party seller ordered to refund Rs 2.14 lakhA district consumer commission ordered Flipkart and a seller to refund over two lakh rupees. The Powai resident ordered an iPhone but recei...
- Parliamentary panel backs Sebi board expansion, longer cooling-off period for top brassStanding Committee on Finance, headed by Bhartruhari Mahtab, backs key provisions of the Securities Markets Code Bill, including raising Se...
- Sebi proposes shifting ODR oversight to MIIs for quicker grievance redressalSebi proposes shifting online dispute resolution administration to market infrastructure institutions. This move aims to significantly spee...
- House panel bats for interim crypto self-regulation under RBI/SEBI oversight, stresses investor protection normsA parliamentary committee has proposed the establishment of a self-regulatory organization for cryptocurrencies, functioning under the supe...
- RBI Deputy Governor Swaminathan J asks regulated entities to review internal grievance redressal processesRBI Deputy Governor Swaminathan J stressed reviewing internal grievance redressal processes. He asked regulated entities to design complain...
- RBI Ombudsman scheme 2026: You can get up to Rs 33 lakh compensation for your bank grievances under this schemeThe RBI Ombudsman 2026 scheme offers free grievance redressal for customers. This scheme covers complaints against banks and other regulate...
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