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CONSUMER DISPUTES REDRESSAL
Consumer court junks plea against airline, 'enforcing baggage limit, check-in deadline no deficiency in service'A consumer commission dismissed a passenger's complaint against Brussels Airlines. The passenger refused to pay excess baggage fees and mis...- Flipkart ordered to pay Rs 38,000 after buyer finds mobile phone warranty started eight months before deliveryA Kerala consumer commission has ordered Flipkart to pay Rs 38,990 to a Kannur woman after finding that the Xiaomi phone delivered to her i...
- Abhi Bus leaves passengers stranded in Ayodhya: Wrong pickup instructions sent couple 10 km away to find booked bus missing; ordered Rs 30,000 payoutA Kerala consumer commission has ordered Abhi Bus Service India and its partner operator to pay Rs 30,000 in compensation and refund the ti...
- SC says insolvency shield cannot protect real estate promoters from homebuyers' casesThe Supreme Court ruled promoters and directors cannot use insolvency moratorium against homebuyers. This decision provides significant rel...
- Kerala woman wins Rs 36,880 payout after Instagram boutique fails to deliver a dress worth Rs 1,880 she ordered for weddingA Kerala consumer commission has ordered an Instagram boutique to pay ₹36,880 to a woman who paid for two dresses needed for a wedding, rec...
- ICICI Lombard rejects Rs 50 lakh accidental death insurance claim, consumer court said insurers can't add new claim conditions. Here's what happenedA consumer commission ordered ICICI Lombard to pay fifty lakh rupees to a policyholder's nominee. The policyholder died in a road accident,...
- Mumbai man orders iPhone 14 but allegedly receives beard growth oil instead; Flipkart and third-party seller ordered to refund Rs 2.14 lakhA district consumer commission ordered Flipkart and a seller to refund over two lakh rupees. The Powai resident ordered an iPhone but recei...
- Aditya Birla Health approved insurance before treatment, then cancelled it during discharge: Family left to pay Rs 44,000 hospital bill gets relief; court orders Rs 74,000 payoutAditya Birla Health approved insurance, then cancelled it during discharge: A Delhi consumer commission has ordered Aditya Birla Health Ins...
- Paytm told to pay over Rs 20,000 after flight ticket refund failed to reach customerA consumer commission ordered Paytm to refund a cancelled flight ticket. The airline had already sent the refund amount to Paytm. Paytm fai...
- IndusInd Bank customer loses Rs 2.3 lakh in 18 minutes to a KYC scam: Court orders refund; says banks, not customers, are responsible for unauthorised transactionsIndusInd Bank ordered to refund after customer loses Rs 2.3 lakh to a KYC scam: A Delhi consumer commission has ordered IndusInd Bank to re...
- Delhi diner was 'forced' to pay over Rs 900 as service charge: Court orders restaurant to pay Rs 25,000 compensation, says the charge is voluntaryA Delhi man refused to pay a restaurant's service charge in October 2024. The consumer commission found the restaurant guilty of unfair tra...
- LIC rejects life insurance claims saying policyholder hid diabetes: Court finds disease was diagnosed only after buying the policies; orders over Rs 60 lakh payoutLIC rejects life insurance claims saying policyholder hid diabetes: The National Consumer Disputes Redressal Commission has ordered LIC to ...
- Dealer sold Tata Motors demo car as new; court orders Rs 9 lakh payout to customerThe National Consumer Disputes Redressal Commission absolved Tata Motors of liability. A buyer purchased a demo car sold as brand new by Hi...
- HUL ordered to pay Rs 50,000 after customer receives 70g instead of 90g Surf Excel pouchHindustan Unilever Limited faced liability for an underweight Surf Excel detergent pouch. A consumer had purchased a packet that was signif...
- HDFC Life rejects Rs 50 lakh insurance claim over two existing policies: Widow wins after court finds the proposal form never asked about other insurers; full payout orderedHDFC Life rejects Rs 50 lakh insurance claim over two existing policies: A Kurnool consumer commission has ordered HDFC Life Insurance to p...
- Bought Maggi from Vishal Mega Mart, ended up in hospital: Consumer court slaps retailer with Rs 2.8 lakh penaltyA retail giant faced a significant penalty after selling expired Maggi noodles. The consumer commission ordered Vishal Mega Mart to pay a s...
- Consumer panel orders Maruti Suzuki to replace car in first E20 fuel dispute; company to appealA pivotal consumer commission decision requires Maruti Suzuki to exchange a customer's car, citing concerns over E20 fuel compatibility lin...
- Maruti Suzuki says will contest Raipur consumer court order for car replacement over E20 fuel compliance issueMaruti Suzuki will challenge a consumer court order directing vehicle replacement. The company stated the customer's car was E20 compatible...
- Consumer forum asks dealer to replace faulty car with E20-compliant model, orders Rs 1 lakh payoutA consumer commission ordered a Maruti Suzuki dealer to replace a defective car. The vehicle was sold 16 months old and had recurring engin...
- Reliance Retail ordered to pay Rs 5,500 after charging Rs 1.80 extra for Patanjali biscuits during promotionReliance Retail must pay Rs 5,501.80 to a consumer for an unfair trade practice. The company failed to honor an advertised discount on Pata...
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