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AIRLINE CUSTOMER RETENTION
Akasa Air launches Akasa Elevate loyalty program to boost network expansionAkasa Air has launched its new loyalty program, Akasa Elevate, to enhance customer retention. Members can earn points on flights and ancill...- Sold, or just shipped? How sales figures can be manipulated – and how you can spot itGoods left the warehouse. The invoice went out. So it must be a sale, right? Not always. Under the rules, a sale counts only when the custo...
- Air India staff base better aligned with private-sector metrics after privatisation: GovernmentAir India's workforce is now younger and more skilled after privatization. The airline has modernized through new hires and contract change...
- ET Awards 2025: Rategain Travel Tech, emerging company of the yearFounded in 2004 and headquartered in Noida, RateGain provides software as a service (SaaS) solutions to global travel and hospitality compa...
- Airlines to mandatorily share each & every detail of international travellers - payment, itinerary, baggage, 16 others - with Govt from April 1, 2025Govt to collect each and every passenger data: The Passenger Name Record Information Regulations, 2022 empower the customs department to co...
- Uber rolls out 'Uber One' loyalty programme in IndiaAlong with its parcel delivery offering, this loyalty program is offering up to 10% credits on ride-hailing for four-wheelers, three-wheele...
- Convin secures $6.5 million in funding for expansion planFounded in 2021 by IIT Delhi alumni Ashish Santhalia, Bharat Patidar, Atul Shree and Durgesh Choudary, Convin is an AI conversation intelli...
- DreamFolks Services lists at 56% premium over issue priceDreamfolks Services IPO was open between August 24 and August 26. The Rs 562-crore issue was subscribed a solid 56.68 times, with the quali...
- PayU introduces ‘Pay with Rewards’ with twid, to help merchants get more consumersPay with Rewards integrates a large network of point issuers and the merchant needs only a single integration to bring multiple loyalty pro...
- IndiGo for multilingual strategy to attract more customersThe airline is targeting eight Indian languages, including Bengali as part of their outreach programme, the company's VP digital Nitin Seth...
- Trai website to soon display telcos' tariff plans: RS SharmaTrai is also mulling allowing 'export' or use of that data to enable people to build tariff-comparison apps and products, just as one sees ...
- Startups offer credit lines for cab rides, movie showsThese young companies are set to face stiff competition from larger, deep-pocketed fin-tech companies seeking to enter the market.
- Hotels revamp their customer loyalty programme to woo and retain customersEarlier this year, Hilton launched 'Stop Clicking Around', which was referred to by the group as the biggest and boldest campaign in the co...
- Billionaire Richard Branson's five-point strategy to building a successful empireToday, Branson is worth $5.1 billion and is chairman of the Virgin Group, which consists of more than 400 companies around the world.
- Sunday ET: Flight bookings: Why hotels are the future for travel portals like Yatra, Makemytrip & CleartripWhile flight bookings are struggling as airlines slash commissions and woo passengers, growth in hotels business is nearly 100% plus.
- Reform push to have good impact on organised employment: ExpertsThe recent reforms push by the government is likely to have a positive impact on organised employment sector in the country.
- 'Travel is no longer a commodity'Handling travel spend of over $20 billion gives AEBT the leverage to get the best rates and top quality services for its clients, says Priy...
- Private cos evading duty in importing aircraft may fly into troublePrivate companies importing aircraft with non-scheduled operators’ permit (NSOP) and deploying them for private use better watch out.
- Hospitality spices up menu to retain talentWhile good food and guest comforts remain on top of the menu of the hospitality industry, the players could well add pampering employees to...
- A-Pac shines, India outshinesAsia Pacific hasn’t seen this before. China’s GDP is steadily growing at 9% plus. Japan, from almost a flat growth, should be nudging 2.7% ...
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