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DELHI CONSUMER DISPUTES REDRESSAL COMMISSION
Axis Bank loses Delhi couple's original property papers submitted for home loan; here's how they won Rs 15.5 lakh compensation- Indian Railways ordered to pay Rs 25,000 after RAC passenger was forced to share blanket, pillow with stranger
- Tata AIG rejects stolen bike insurance claim over delayed FIR: Court says police delay can't cost a policyholder their compensation; orders insurer to pay over Rs 2 lakh
- Consumer court junks plea against airline, 'enforcing baggage limit, check-in deadline no deficiency in service'A consumer commission dismissed a passenger's complaint against Brussels Airlines. The passenger refused to pay excess baggage fees and mis...29 Jul, 2026, 05.30 PM IST
- Flipkart ordered to pay Rs 38,000 after buyer finds mobile phone warranty started eight months before deliveryA Kerala consumer commission has ordered Flipkart to pay Rs 38,990 to a Kannur woman after finding that the Xiaomi phone delivered to her i...29 Jul, 2026, 12.17 PM IST
- Rs 25 Parle biscuit packet was 25g less: Kerala man wins Rs 50,000; 150g pack weighed only 125gA Kannur consumer commission has ordered Parle Biscuits and a local hypermarket to jointly pay Rs 50,000 in compensation and litigation cos...29 Jul, 2026, 10.41 AM IST
- SC says insolvency shield cannot protect real estate promoters from homebuyers' casesThe Supreme Court ruled promoters and directors cannot use insolvency moratorium against homebuyers. This decision provides significant rel...28 Jul, 2026, 12.51 PM IST
- Kerala woman wins Rs 36,880 payout after Instagram boutique fails to deliver a dress worth Rs 1,880 she ordered for weddingA Kerala consumer commission has ordered an Instagram boutique to pay ₹36,880 to a woman who paid for two dresses needed for a wedding, rec...28 Jul, 2026, 12.30 PM IST
- ICICI Lombard rejects Rs 50 lakh accidental death insurance claim, consumer court said insurers can't add new claim conditions. Here's what happenedA consumer commission ordered ICICI Lombard to pay fifty lakh rupees to a policyholder's nominee. The policyholder died in a road accident,...26 Jul, 2026, 05.12 PM IST
- Mumbai man orders iPhone 14 but allegedly receives beard growth oil instead; Flipkart and third-party seller ordered to refund Rs 2.14 lakhA district consumer commission ordered Flipkart and a seller to refund over two lakh rupees. The Powai resident ordered an iPhone but recei...25 Jul, 2026, 01.32 PM IST
- EPFO paid lesser EPS money than what was shown in passbook; Consumer commission orders it to pay Rs 1000 compensation and 9% interestEPFO underpaid school employee's EPS; he files case and wins in consumer commission as commission ruled that the correct factor for his per...25 Jul, 2026, 10.31 AM IST
- Aditya Birla Health approved insurance before treatment, then cancelled it during discharge: Family left to pay Rs 44,000 hospital bill gets relief; court orders Rs 74,000 payoutAditya Birla Health approved insurance, then cancelled it during discharge: A Delhi consumer commission has ordered Aditya Birla Health Ins...23 Jul, 2026, 09.55 AM IST
- Paytm told to pay over Rs 20,000 after flight ticket refund failed to reach customerA consumer commission ordered Paytm to refund a cancelled flight ticket. The airline had already sent the refund amount to Paytm. Paytm fai...22 Jul, 2026, 03.11 PM IST
- IndusInd Bank customer loses Rs 2.3 lakh in 18 minutes to a KYC scam: Court orders refund; says banks, not customers, are responsible for unauthorised transactionsIndusInd Bank ordered to refund after customer loses Rs 2.3 lakh to a KYC scam: A Delhi consumer commission has ordered IndusInd Bank to re...22 Jul, 2026, 11.56 AM IST
- Delhi diner was 'forced' to pay over Rs 900 as service charge: Court orders restaurant to pay Rs 25,000 compensation, says the charge is voluntaryA Delhi man refused to pay a restaurant's service charge in October 2024. The consumer commission found the restaurant guilty of unfair tra...22 Jul, 2026, 11.49 AM IST
- Dealer sold Tata Motors demo car as new; court orders Rs 9 lakh payout to customerThe National Consumer Disputes Redressal Commission absolved Tata Motors of liability. A buyer purchased a demo car sold as brand new by Hi...22 Jul, 2026, 09.24 AM IST
- HUL ordered to pay Rs 50,000 after customer receives 70g instead of 90g Surf Excel pouchHindustan Unilever Limited faced liability for an underweight Surf Excel detergent pouch. A consumer had purchased a packet that was signif...21 Jul, 2026, 12.30 PM IST
- HDFC Life rejects Rs 50 lakh insurance claim over two existing policies: Widow wins after court finds the proposal form never asked about other insurers; full payout orderedHDFC Life rejects Rs 50 lakh insurance claim over two existing policies: A Kurnool consumer commission has ordered HDFC Life Insurance to p...19 Jul, 2026, 05.01 PM IST
- Consumer panel orders Maruti Suzuki to replace car in first E20 fuel dispute; company to appealA pivotal consumer commission decision requires Maruti Suzuki to exchange a customer's car, citing concerns over E20 fuel compatibility lin...16 Jul, 2026, 09.21 PM IST
- Maruti Suzuki says will contest Raipur consumer court order for car replacement over E20 fuel compliance issueMaruti Suzuki will challenge a consumer court order directing vehicle replacement. The company stated the customer's car was E20 compatible...16 Jul, 2026, 07.50 PM IST
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