Steps to register your grievance with the EPFO online

Step 1
Visit the official website of EPF i-Grievance Management System (https://epfigms.gov. in) and click on the ‘Register Grievance’ tab.

Step 2
Select the applicable ‘Status’ option. (if you select the ‘PF member’ option, select ‘No’ for ‘Do you have claim-ID?’ to proceed).


Step 3
Enter the UAN, Pension Payment Order (PPO) number or Establishment number, respectively. Enter the security code and click on the ‘Get details’ button.

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Step 4
Scroll down to view the UAN details displayed on the screen. Click on the ‘Get OTP’ button.

Step 5
Enter the OTP sent to the registered mobile number and click on the ‘Submit’ button. A verification message will appear after OTP verification. Click on the ‘Ok’ button to proceed.

Step 6
Scroll down and enter personal details, such as gender, address for communication, pin code, country, state and security code.

Step 7
Under the ‘Grievance details’ section, click on the PF account number to register grievances related to the PF account. Click on ‘Other’ for registering other grievances.

Step 8
Enter the grievance details by selecting the grievance related to option, grievance category and entering the grievance description. Upload the relevant documents and click on the ‘Add’ button.

Step 9
The grievance will be added under the ‘Grievance details’ section. Click on the ‘Submit’ button to register/lodge the grievance with the EPFO.

Step 10
A registration number will be sent to the EPF subscriber via e-mail and SMS once the grievance has been registered.