How ICICI Bank customers can set up UPI mandate to recharge the FASTag automatically

ICICI Bank has introduced auto recharge on FASTag through UPI mandate which allows users to set up the standing instructions for auto recharge on UPI. It eliminates the inconvenience caused due to insufficient funds in FASTag.

According to an ICICI Bank press release, “The facility offers yet another option to users to recharge their FASTag automatically as per pre-defined frequency in a completely digital manner. It helps users to pass through the FASTag lane at toll plazas seamlessly and eliminates the inconvenience of not having sufficient funds in their accounts.”

Also read: EMI on UPI Payments: Now ICICI Bank customers can scan a QR code and pay via UPI EMI


Through UPI mandate, users can set up the standing instructions with a single, simple process. With their preferred frequency options—daily, weekly, monthly, and quarterly—they can use the facility to recharge the FASTag wallet or the FASTag attached to the vehicle. According to their convenience, they can turn on and off the auto recharge feature.

How to set up UPI mandate and recharge the FASTag automatically
Step 1: · Login to ICICI Bank FASTag customer portal
https://fastaglogin.icicibank.com/CUSTLOGIN/Default.aspx
Step 2: Select ‘Payments’ > Standing Instructions for UPI’ from the top menu
Step 3: Enter details like ‘Payment Frequency’, ‘Virtual Payment Address (VPA)’, ‘Top -up Amount' and ‘Start Date’ to set ‘Standing Instructions through UPI’
Step 4: Go to UPI Mandate section in mobile banking app to accept the authorisation request
Step 5: Accept the pre-debit notification sent from the mobile banking app 24 hours prior to the amount deduction
UPI Mandate will be triggered and the amount will be deducted from the customer’s account with any bank on the scheduled date.

Customers of ICICI Bank can access FASTag through the bank's digital channels, including internet banking, the iMobile Pay, InstaBIZ, and Pockets apps, as well as by visiting their local branch.

How to set up Standing Instructions by logging into FASTag Customer Portal
Steps to set Standing Instructions (SI):
Step 1: Log in to FASTag customer portal. https://fastaglogin.icicibank.com/CUSTLOGIN/Default.aspx
Step 2: From the top menu, select ‘Payments’ ? ’Standing Instructions’
Step 3: From the drop-down, if ‘Payment Mode’ is selected as: Retail Internet Banking (RIB)
Step 4: Enter the ‘Threshold Amount’, ‘Top-up Amount’, ‘Start Date’ and select the ‘Submit’ button
You will be re-directed to the Internet Banking login page wherein, enter your credentials and select the ‘Login’ button
Step 5: Enter details in the ‘Payment Details’ page and select the ‘Pay’ button
Step 6: Authorise the transaction by entering the ‘OTP’, which will be received on your registered mobile number and grid details, as available on your Debit Card
Step 7: Select the ‘Submit’ button
You will receive a confirmation that the SI has been enabled successfully.