While loyalty programmes would ensure customer stickiness, the unit economics need to make sense in the longer run, analysts and experts sa...

The food business’s GOV hit Rs 7,980 crore in the latest quarter, against Rs 6,631 crore a year ago, and up from Rs 7,318 crore in the prec...

Given the outlook of a sharp profitability improvement in all three businesses of Zomato, ICICI Securities believes that valuations for the...

Food-delivery major Swiggy is working with banking and telecom firms to roll out bundled plans that include Swiggy One subscriptions. The c...

Shares of Zomato, an Indian online food delivery aggregator, jumped 17.5% in the past week and touched a 52-week high of Rs 80 ($1.07) on 2...

"We believe Zomato will eventually increase its pricing by offering higher renewal prices to existing customers (only three-month plans are...

The National Restaurants Association of India (NRAI), an industry body, has advised restaurants to step up their own loyalty programmes on ...

"The relaunch of the loyalty programme is important due to growing concerns on sequential growth in Zomato’s food delivery business and the...

The more premium Edition card is priced at Rs 3,000 (exclusive of taxes). Apart from the basic features such as Zomato credits on every pur...

Over the last six to eight months, the two dominant players have also started passing on restaurant packing charges and certain taxes to co...

Gold was extended to delivery by Zomato in September, amidst the stalemate on dine-in services.

NRAI was asked to enlist their grievances with aggregators , particularly those concerning deep discounts and data masking,” NRAI president.

Based on an 'all-you-can-eat' model, this was the biggest bone of contention between Zomato and restaurants.

NRAI said restaurants would not come back until ‘deep discounting’ is off the table.

Another tweet from Goyal pointed out that the average price of a delivery order in India is just about the same as that of China.

Restaurants say loyalty programme has led to food wastage, while earnings have stayed low.

As part of the programme, subscribers will get access to complimentary food and drinks at over 1,200 top-rated restaurant partners, when th...