Indian startup ecosystem is mature, set to bolster Indian economy: AWS' Kumara RaghavanAWS' Kumara Raghavan discussed the mature Indian startup ecosystem's potential to become the third largest economy, citing labor addition, ...
Yellow.ai launches model-as-a-service through Orchestrator LLMYellow.ai's Orchestrator LLM combines 15 AI models for enterprise tasks, enhancing customer conversations. It reduces operational costs, bo...
Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...
Yellow.ai deploys 30% of global generative AI bots domesticallyWhile markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to ...
With ChatGPT Vision, internet opens its AIs to a new worldStartup founders, product designers and tech geeks from Silicon Valley to Bengaluru bowled over by new feature
Responsible innovation, reskilling needed as tech companies embrace generative AI: industry expertsCompanies are betting big on Gen AI. HCL and Wipro announced Gen AI labs, with Wipro pledging $1 billion for developing AI solutions.
Namma Metro Rail launches QR ticketing service on WhatsAppThe corporation said its WhatsApp chatbot is available in English and Kannada for all commuters of 'Namma Metro'. To use the service, commu...
Video platform Dyte raises $11.6 million in funding led by Unbound, Sequoia’s SurgeThe new funds will be used to expand the startup's product and technical teams, with an emphasis on foreign hires.
Tech Mahindra partners with Yellow.ai to bolster enterprise customer experiences with conversational AIAs part of the partnership, Tech Mahindra and Yellow.ai will work towards developing next-gen conversational-AI solutions to elevate omnich...
A business case for the Human-AI nexus in Contact Centres
Brands leveraging Instagram messaging across customer funnel, developer eco system leveraging messenger API feature immensely : InstagramMessenger API for Instagram was launched in June last year. As per the company, it supports the growing needs of businesses to manage Insta...
Contact Centre Automation: The Winning Strategy for 2022
Chatbot providers upbeat on WhatsApp's ecommerce potentialAfter JioMart said its customers could now fill their shopping baskets within WhatsApp and pay either via JioMart or in cash when receiving...
Harnessing the Potential of Voice AI in BFSI and Contact Centres
Yellow.ai sees massive surge in clients through Covid-19 periodOver the last 18 months, Yellow.ai has seen its customer base grow from 100 to about 900, with about 60% of it based in India, CEO Raghu Ra...
yellow.ai raises $78.15 million in Series C roundyellow.ai provides an NLP engine and platform that allows enterprises to build chat bots and voice bots in over 100 languages to automate c...
Yellow Messenger rebrands to yellow.ai; launches voice botsThe company can now automate customer experience across over 100 languages through its enterprise chat and voice bots, across over 35 chann...