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WRONG GROCERY DELIVERY
Living in a ₹1 crore flat and acting like a slum dweller: Woman calls out resident after ₹300 Swiggy order is delivered to wrong flatRitika ordered groceries worth ₹300 through Swiggy, which were mistakenly delivered to another flat. After contacting the delivery partner,...
Swiggy narrows loss in Q2; eMudhra cofounder on what went wrongHappy Friday! Swiggy reported a rise in revenue in Q2 FY27 while cutting its losses. This and more in today’s ETtech Morning Dispatch.
Diwali Sale 2026: Buying fridge, AC, or washing machine online? Here’s how to get the best deal on big appliances and save moreOnline sales of big appliances are growing at 25% as the festive sales begin. The Kagan 2026 Asia-Pacific Consumer Insights survey by S&P G...
‘Productivity growth in consumer services is powering India’s rise’Dani Rodrik highlights the relationship between ending poverty, boosting the global middle class, and addressing climate change. He emphasi...
Zomato employees once took a 20% salary cut when times were tough. That later became a 30X fortune, recalls ex-stafferDuring Covid, Zomato employees accepted salary cuts after the company’s food delivery business nearly shut down and it had only 45 days of ...
Lessons from Chinese AI Firms on Owning Customers’ HabitsAs U.S. AI firms compete in an escalating race for superior models, bigger benchmarks, and more advanced features, Chinese companies are pu...
Gen Z vs Indian parents: Should today's youth struggle just because their parents had to? Man questions 'romanticizing poverty' attitudeA viral X post has sparked a conversation about whether Gen Z should be expected to face the same struggles as previous generations. The po...
Why Aswath Damodaran is ready to revisit Zomato, add other young companies to his listAswath Damodaran, a professor at NYU's Stern School of Business, acknowledges both impressive and questionable aspects of Zomato's expansio...
Kiranas are here to stay despite growing quick commerce adoption: BigBasket’s Hari MenonBigBasket CEO Hari Menon stated that kirana stores will remain relevant despite the rise of quick commerce. Speaking at the ET Soonicorns S...
Why Mukesh Ambani can't ignore a new consumer habitReliance Industries (RIL) chairman Mukesh Ambani is expanding the company's retail empire to include quick commerce services through JioMar...
PhonePe’s Pincode exits non-food categories in ecommerce business rejigPhonePe is restructuring its ONDC strategy by exiting several non-food categories. The Walmart-owned company unveiled its ecommerce venture...
Instacart’s public market debut: top stories on the grocery delivery company’s IPOAlthough Instacart's market value at public listing was only a fraction of its 2021-valuation of $39 billion, it came at a time when there ...
ONDC logs slow ecommerce uptake, snags may hit expansionElectronics, fashion items, smartphones and others are considered broadly the key drivers of online sales across marketplaces. While ONDC, ...
Bike taxi ban delivers a blow to Delhi ecommerceExecs at online platforms say delivery staff being wrongfully penalised, biz facing disruption
Finance professor Aswath Damodaran's fresh take on Zomato: “I would buy it as part of a diversified portfolio”If the price falls below the median value of Rs 34.12 for a few more weeks like the last two weeks, Damodaran said, “ I would buy Zomato as...
ONDC should be made available in regional languages: Piyush GoyalONDC CEO Thampy Koshy says over 150 entities have signed up on the network to integrate their apps.
Ola scales down food business, looks to integrate it with 10-minute grocery deliveryOla’s cloud-kitchen business under Ola Foods has nixed its expansion plans as it looks to sell most of its kitchen equipment at up to 30-50...
Grofers founder responds to criticism of 10-minute grocery deliveryGrofers cofounder Albinder Dhindsa has defended his company’s decision to offer online grocery delivery within 10 minutes, with a point-by-...
Grofers founder responds to criticism of 10-minute express grocery deliveryThe incident kicked off on Thursday in response to a user’s tweet praising Grofers for delivering their order in 13 minutes, Dhindsa wrote,...
Focus on growth, building long-term business: Zomato's cofounder Deepinder GoyalGoyal says Zomato spent almost one-third the money compared to competition to get here and has been very efficient..