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TRANSPARENCY IN RESTAURANT BILLING
Is your paneer real? Maharashtra orders restaurants to disclose types of cottage cheese used in bill- Rs 15 mineral water for Rs 60: Mumbai co-founder explains why a simple bottle of water costs so much at restaurants
- No hotel or restaurant can levy additional ‘LPG charges’, ‘gas charges’ by default or automatically in the bill, Government warns
- Restaurants told not to add rise in fuel costs to customer billsRestaurants in India face a directive from the consumer watchdog. The Central Consumer Protection Authority has instructed eateries not to ...26 Mar, 2026, 01.13 AM IST
- CCPA warns restaurants against levying gas, LPG chargeThe Central Consumer Protection Authority has issued a stern warning to hotels and restaurants. They are prohibited from adding extra charg...25 Mar, 2026, 05.15 PM IST
- Content creator Nalini Unagar calls out 'insane' Zomato price difference: Veg Manchurian Dry and Chinese Bhel for Rs 655 online, Rs 320 offlineA social media post by content creator Nalini Unagar showing a stark price difference between a restaurant bill and a Zomato order has trig...11 Jan, 2026, 11.37 AM IST
- Hotel, restaurant bodies challenge Delhi HC order on service chargeRestaurant and hotel associations in India have challenged a Delhi High Court order prohibiting mandatory service charges. The NRAI argues ...28 Apr, 2025, 12.59 PM IST
- Delhi HC rules service charges or tips on food bills voluntary, not mandatoryThe Delhi High Court ruled that service charges on food bills in hotels and restaurants must be voluntary and not mandatory, upholding the ...28 Mar, 2025, 09.53 PM IST
- Service charge levied by restaurants & hotels is 'unfair' trade practice, can’t be mandatory, rules Delhi HCThe Delhi High Court ruled that service charges in restaurants and hotels are an unfair trade practice and cannot be made mandatory. It als...28 Mar, 2025, 02.35 PM IST
- Swiggy-Zomato 10-min delivery: What's at stake for consumers?The 10-min food delivery services by Swiggy and Zomato have sparked concerns about data privacy, choice, and restaurant fairness. Proposed ...03 Feb, 2025, 10.29 PM IST
- Italy to tourists soon: Think your hotel is terrible? Prove itItaly is considering groundbreaking legislation to regulate travel reviews, requiring platforms like Tripadvisor to verify that reviewers h...16 Jan, 2025, 04.43 PM IST
- Service charge by restaurants, hotels with GST a 'double whammy' for customers: Delhi High CourtDelhi High Court criticizes service charge with GST, questioning renaming to 'staff charges' by restaurant associations. Case involves Cons...03 May, 2024, 07.46 PM IST
- Eatery service charge row: CCPA moves appeal against Delhi HC stay on guidelinesThe Central Consumer Protection Authority (CCPA) has moved an appeal in the Delhi High Court challenging the July 20 order that stayed the ...11 Aug, 2022, 02.24 PM IST
- Delhi HC stays guidelines that prohibited restaurants from levying service chargesThe CCPA guidelines issued on July 4 stated that no hotel or restaurant shall add service charge automatically or by default in the bill an...21 Jul, 2022, 12.46 AM IST
- Government to come out with legal framework to stop restaurants from levying service chargeThe meeting was attended by representatives of National Restaurant Association of India (NRAI), Federation of Hotel & Restaurant Associatio...02 Jun, 2022, 08.43 PM IST
- Clarified on all concerns related to service charge in meeting with DoCA: FHRAIAs per the industry body, DoCA said that they could gather a holistic view on the subject from different stakeholders and after analysing a...02 Jun, 2022, 07.19 PM IST
- Not a tip: Here's the truth about service chargeIn India, we all know about papads, naans and dals offsetting prices of more expensive dishes on the menu, because food costs need to be ba...08 Jan, 2017, 12.23 PM IST
- Service charge advisory will create chaos: FHRAIThe department said on Monday that service charges billed by restaurants are optional and it is up to customers to pay them.04 Jan, 2017, 10.20 AM IST
- India joins the debate on forking out extra at restaurantsAdding a service charge of 5-10% to the bill is a fairly established practice in Indian restaurants, although some, especially in hotels, h...10 Apr, 2016, 04.11 AM IST
- ICICI Bank, American Express launch transparent credit cardThe 'ICICI Bank Coral American Express Credit Card' will provide benefits on the lifestyle front, including an introductory extended credit...12 Dec, 2014, 08.26 PM IST
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