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TELECO CUSTOMER CARE
Handling customers on social media with care key for telcos: ExpertsIt started when the Airtel customer complained about the telco’s service on social media to which the company's online team responded.- The macro outlook for our industry is absolutely great: Sanjay Nayak, MD, Tejas NetworksWorldwide data demand is increasing and as a result optical networking equipments we manufacture is going to be in benefit: Sanjay Nayak, M...
- Like midcap finance and agri cos, not midcap IT: Deven Choksey, KRChoksey Investment ManagersPrefer to stay with front line IT companies where they have the ability to turn around and change the business model relatively easily comp...
- We have delivered a very strong performance, BFSI sector showed sequential growth: N Chandrasekaran, TCSBusiness is a very nice mix and the enterprise solutions also picked up momentum of over 6 per cent this quarter.
- Payment banks: Are we ready for them?In principle, payment bank is the same as a regular bank and can perform functions such as taking deposits, pay bills, issue cheques etc.
- Idea hikes pre-paid data tariffs by 18% in Delhi, NCRThe company has made changes in recharges and vouchers for 2G and 3G services. It also plans to increase data tariffs in five-six more circ...
- Spectrum must be given at a reasonably price by the govt: Himanshu Kapania, Idea CellularWe had commitments to over 2000 employees, 200,000 channel partners and 8 million customers, says Himanshu Kapania, Idea Cellular.
- Industry seeks 17k crore govt investment for broadband networkIn order to build a broadband infrastructure across 5000 towns and 6 lakh villages, the confederation of Indian industry, on behalf the tel...
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