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TELCO BILLING
Consumer groups oppose Trai plan to scrap advisory panel for telecom complaintsConsumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They ar...
Telcos reject call for cheaper, standalone voice & SMS plansTelecom operators Reliance Jio, Airtel, and Vodafone Idea have rejected the Telecom Regulatory Authority of India's (Trai) proposal for man...
Jio, Bank of Baroda tie up for enabling banking access from feature phonesBank of Baroda and Reliance Jio are shaking up the mobile banking landscape by rolling out services tailored for feature phone users. Their...
Growth slows for telcos as subscribers plateau, prices stay lowIndian telecom firms face revenue challenges as subscriber growth slows and data prices remain low. Analysts suggest a significant opportun...
Solutions for Bharat: How airpay is looking to rewrite financial access beyond India’s metrosFrom solving micro-payment inefficiencies to becoming a platform that enables financial inclusion, airpay is focusing on semi-urban and rur...
Telcos say “same-service-same-rules” principle should be adopted for regulating OTT apps like WhatsApp, TelegramTelecom operators are pushing for the regulation of over-the-top (OTT) apps like WhatsApp and Telegram, seeking to include them under the p...
Airtel inks pact with Amdocs to digitise business operationsAmdocs will build a converged billing platform for the Sunil Mittal-led telco, which once implemented, will help Airtel Black customers cre...
Telcos need to refund overcharged amount to users in three monthsTelecom operators in India will have to reimburse customers if auditors find that they have been overcharged. The refund must be made withi...
BSNL, private telcos object to Trai's LSA-level auditsIndian telecom operators have rejected the proposed licensed service area (LSA)-level audit requirements proposed by the Telecom Regulatory...
Telcos told to submit quality of service data quarterly from January-March periodThe latest directive from the Telecom Regulatory Authority of India (Trai) is aimed at arresting the deterioration in QoS, particularly cal...
Trai tightens service quality norms amid complaintsThe latest directive to operators from the Telecom Regulatory Authority of India (Trai) is aimed to rein in deteriorating QoS, particularly...
Telecom bill may not help hasten insolvency cases in sector: Ind-RaThe draft law also mentions that the government reserves the right to take back the spectrum if the ailing telecom operator fails to pay go...
Landline, pospaid users to continue to receive free printed phone bills: TraiTelcos had cited “environmental concerns regarding cutting of trees for paper and a boost towards a Digital India mission” as reasons for a...
Trai notifies panel of auditors to certify telco billing, metering systemsIt has set a November 22 deadline for telecom companies to engage any one of the 12 empanelled auditors for certifying their metering and b...
GST compliance delays billing cycle for telecom companiesAirtel postpaid customers in Delhi and Kolkata told ET that they had been informed by the company’s customer care wing that the reason behi...
Ericsson in talks with Indian telcos to help digitise operationsSwedish telecom equipment maker Ericsson is talking to India’s telecom companies that are looking to digitise their operations.
Japan's LINE Corporation in talks with Indian telcos for collaborationsCollaborations include carrier billing and special bundled data packages, as it seeks to promote its instant messaging and voice app to tak...
- Trai makes per second billing mandatory
The regulator has also allowed telcos to charge up to four times the existing rates for premium services.
Trai makes per second billing mandatoryTelecoms regulator Trai on Friday mandated all mobile phone companies to offer the 'per second billing' option to their customers.
Cibil to include mobile bill payment history to check credit worthinessNon-payment of telephone bills will rule out the possibilities of getting a new credit card or even another mobile number.