Marandi will look after consumer education and protection department, financial inclusion and development department.

RBI Regional Director Surekha Marandi told PTI today the process of setting up the first sub-office in Tripura capital of Agartala is on.

The next time a bank recovery agent adopts violent measures to collect credit card dues, you can knock on the door of the Banking Ombudsman.

RBI stated in its annual policy statement that customers can lodge complaints against banks, which don’t comply with the fair practices.