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SERVICE TOUCHPOINTS
How Tour Times is redefining organised group travel in IndiaIndia's domestic tourism is booming, with organized group travel, especially religious pilgrimages and corporate events, leading the charge...- Tata Motors PV eyes over Rs 6 lakh crore revenue by FY31Tata Motors Passenger Vehicles is projecting a significant revenue surge, aiming to surpass Rs 6 lakh crore by fiscal year 2031 with a 10% ...
- PFRDA launches AI-powered portal to transform pension grievance redressalThe PFRDA has unveiled 'Pension Sahayak,' an AI-powered platform designed to streamline pension services. This initiative aims to boost inc...
- The operations network behind Amazon's play to become India's everyday storeAmazon is reshaping India's quick-commerce sector through significant investments in foundational infrastructure rather than merely focusin...
- Weis Markets rolls out Instacart's AI-powered caper carts to reinvent in-store shoppingWeis Markets has partnered with Instacart to launch AI-powered Caper Carts, bringing smart shopping cart technology to select grocery store...
- EV-maker Simple Energy raises Rs 250 crore, eyes IPO in FY28 second halfBengaluru-based Simple Energy has secured Rs 250 crore in funding to boost manufacturing capacity and expand its retail network. The electr...
- Toyota launches Urban Cruiser Ebella E3: Check price, features, variants, range and moreToyota Kirloskar Motor has launched the Urban Cruiser Ebella E3 electric SUV. The vehicle is priced at Rs 23,60,000 ex-showroom. It feature...
- Fuelled by lending boom, DPDzero bets big on AI-led debt recoveryAs India’s unsecured lending boom accelerates, collections are emerging as the next major battleground for fintechs and lenders.
- Banks must compete on customer experience to stay relevant: EY reportBanks must prioritize customer experience to stay relevant, evolving branches into 'phygital' advisory hubs, according to an EY India repor...
- HDFC Bank rolls out 2-day work-from-home policy for select employeesHDFC Bank has implemented a work-from-home policy for up to two days a week for employees in Business and Corporate Enabling Functions for ...
- Hyundai reiterates commitment to India as it marks 30 years of operations in countryHyundai Motor India celebrates 30 years, reaffirming its dedication to India's mobility future. The company has invested heavily and plans ...
- The Gold Standard: How a Bootstrapped Company Outlasted Every Funded Rival in India’s Goldtech BoomAugmont Enterprises has quietly established India's most comprehensive gold platform. Unlike well-funded rivals that faltered, Augmont focu...
- From care to commerce: How phydigital healthcare is turning patient programmes into big businessIndia's healthcare is changing. Value is moving from hospitals to patients' daily lives. A new 'phydigital' model combines physical and dig...
- Enduring wealth, lasting wellness. People in India are living longer. Are they also living well?India's rising life expectancy faces a longevity paradox, with increased years not always translating to good health, compounded by rising ...
- Skoda Auto India links up with CSC Grameen eStore for bookingsSkoda Auto India is expanding its reach. The company has partnered with Common Services Centre Grameen eStore. This collaboration will make...
- Jio Financial Services to scale lending, holds off unsecured creditJio Financial Services is expanding its lending book with property and asset-backed corporate loans. The company prioritizes balance sheet ...
- BMW looking to double MINI sales in 2026, widening product portfolio, automaker's India chief saysMINI plans to double its sales in India this year. This ambitious goal will be achieved through a wider range of vehicles, local production...
- Nissan Motors adds 54 customer touchpoints in India during January-MarchThe newly opened touchpoints comprise a mix of 3S, 2S (sales and service) and 1S (only sales) facilities, strategically located across Indi...
- Maruti Suzuki eyes 8,000 overall service touchpoints by 2030-31Maruti Suzuki India plans to expand its service network from 5,240 to 8,000 touchpoints by 2030-31. This expansion aims to enhance customer...
- Maruti Suzuki hits milestone with 5,000th service touchpoint openingMaruti Suzuki aims to expand service network following sales increase, reaching 5,000 service touchpoints in India. Hisashi Takeuchi inaugu...
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