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SERVICE CHARGE IN RESTAURANTS
In an Automated World, Human Hospitality Is a Competitive AdvantageAs the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human touch still matter...03 Jul, 2026, 06.07 PM IST- Preparing Your Brand for Agentic AIAI agents are transforming brand-consumer relationships. The authors explore how brands must adapt to a new retail environment in which con...03 Jul, 2026, 03.56 PM IST
- Restaurant in Punjab ordered to pay Rs 5,000 after adding Rs 129 service charge without consent and refusing to remove itA Chandigarh consumer commission has ordered a Bathinda rooftop restaurant to refund Rs 129 in service charge and pay Rs 5,000 as compensat...02 Jul, 2026, 04.55 PM IST
- LPG Gas Rate Today: Check domestic 14 KG cylinder price today in Delhi, Mumbai, Chandigarh, Hyderabad, Bengaluru and other citiesLPG Cylinder Price Today: Good news for consumers as state-run oil companies have revised LPG prices for July 2026. While domestic cylinder...01 Jul, 2026, 08.50 AM IST
- Talent twist: Silicon Valley's India story takes an unexpected turnThe prospective appointment of Kunal Shah to a leadership position at WhatsApp exemplifies an emerging pattern: Indian founders are increas...24 Jun, 2026, 01.47 PM IST
- Denied gravy with parotta at Kerala restaurant, man takes it to court & seeks Rs 1 lakh compensation for consumer rights violationA Kochi lawyer's quest for gravy with his porotta and beef fry has escalated into a legal battle, questioning whether a common culinary exp...22 Jun, 2026, 02.39 PM IST
- CCPA fines Storia Foods, English Oven Rs 1 lakh each for misleading '100%' claims on food labelsTwo prominent food companies, Storia Foods and Mrs. Bectors Food Specialities, have been fined Rs 1 lakh each by the Central Consumer Prote...21 Jun, 2026, 05.22 PM IST
- Brexit at 10: How Britain's financial sector recovered and evolvedPost-Brexit, London's financial landscape has witnessed a decline in its global market influence and workforce numbers. While some position...21 Jun, 2026, 02.03 PM IST
- Haldiram's new diner to bring mithai, namkeen to London's Leicester SquareHaldiram's is launching its first UK restaurant in London's Leicester Square next Thursday. The eatery aims to introduce Indian sweets and ...18 Jun, 2026, 03.52 PM IST
- Customer wins Rs 15,000 compensation after restaurant collects Rs 151 service charge as ‘staff contribution’; Consumer Commission orderA man has won Rs 15,000 compensation after a Jalandhar restaurant charged him Rs 151.53 as service charge. The Consumer Commission ruled th...18 Jun, 2026, 01.48 PM IST
- The great food delivery reset: How small restaurants are challenging commission-driven delivery modelsIndia's booming food delivery sector faces a growing challenge as independent restaurants question the sustainability of high commission fe...05 Jun, 2026, 04.06 PM IST
- Delhi hotel fire: Probe narrows focus on blocked roof exit, heaters, norm violations and ownership tangleDelhi Police are investigating a devastating hotel fire in Malviya Nagar. Key findings include a blocked roof exit and cooking heaters in g...04 Jun, 2026, 03.03 PM IST
- Hotels strive to be found as AI models conduct travel searchWith people increasingly adopting AI to help plan their vacations, hotels are working to make sure that you check them out -- and check in....24 May, 2026, 10.39 PM IST
- Paid service charge at a restaurant? Govt cracks down, orders refunds in Patna and Mumbai casesThe government has ordered two restaurants in Patna and Mumbai to refund mandatory service charges levied on customers. This action follows...02 Mar, 2026, 05.25 PM IST
- Govt acts tough on service charges on restaurant bill: Fiesta by Barbeque Nation, Chaayos and another 3 eateries asked to refund moneyService charge: Central Consumer Protection Authority (CCPA) takes suo moto cognizance against 5 Delhi Restaurants for non-refund of servic...01 May, 2025, 05.13 PM IST
- Restaurant bills: What is the game of the name?Some of you may feel you have been misled into paying extra as the service charge gets added in the bill by default as taxes do. It may not...13 Apr, 2023, 09.33 PM IST
- NRAI says no illegality in levying service charge by restaurantsAhead of its June 2 meeting with the government to discuss the issues pertaining to service charges levied by restaurants, the top hotel in...25 May, 2022, 12.49 AM IST
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