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Enhancing customer experience in last-mile retail: Putting frontline staff at the centreWherever superior customer experience is the key differentiator, last-mile retail outlets are using technology to enhance contribution, ski...- Power of Ideas 2012: How Delhi-NCR, Mumbai, Pune, Chennai are catching up to startup cultureBangalore has consistently emerged as the best for startups in the country. But Delhi-NCR, Mumbai, Pune, Chennai and Hyderabad are catching...
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