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From unpaid salaries to refund demands: China man charges Rs 2,600 to argue with bosses, businesses on behalf of customers; videos go viralA man in Guangzhou, China, is offering to argue on behalf of people who struggle with confrontations for 188 yuan (around Rs 2,600). His se...
Rs. 15 lakh crore of revenue, questioned by authorities – and the real worry was where the cash wentA company can report a loan, an advance, or an investment even after the cash has moved beyond its control. Sometimes the explanation is le...
Air India Express denies boarding to woman & 3-year-old on confirmed flight; Court orders Rs 70,000 payout plus interestA consumer commission in Kerala has directed Air India Express to pay Rs 70,000 to a woman and her three-year-old son after they were denie...
Rs 5 Lay's packet, Rs 8,000 compensation! Man finds just 4 grams of chips instead of 15 grams; court orders PepsiCo to pay with interestA Jaipur consumer commission has directed PepsiCo to pay Rs 8,000 in compensation and litigation expenses to a customer who alleged that a ...
Woman travelling to Bengaluru reached London after her flight was rerouted, left stranded at Heathrow airport without a UK visa, consumer court orders airline to pay Rs 1.6 lakhA woman travelling to Bengaluru reached London after her flight from from Canada was rerouted following a cancellation. She was left strand...
'No water in train toilets': Railways told to pay Rs 15,000 to passenger travelling from Bengaluru to ShivamoggaA consumer commission in Shivamogga has directed South Western Railway to refund Rs 1,000 with 6% annual interest and pay Rs 15,000 in comp...
Ministry of Civil Aviation reviews Cyclone 'Arnab' situation, operational readinessCyclonic Storm Arnab is expected to intensify as it approaches the Andhra Pradesh coast on October 28. The Union Ministry of Civil Aviation...
Businessman buys Samsung Galaxy Z Flip, phone screen goes black during a call within a year, company rejects warranty claim, wins Rs 98,000 payoutA Rohtak businessman bought a Samsung Galaxy Z Flip 6 for Rs 1,09,999, only to face heating and network problems followed by a black screen...
Rs 98,000 curd: Bengaluru woman orders curd on blinkit, receives damaged packet, calls customer care number found online and loses Rs 98,000A 56-year-old Bengaluru woman allegedly lost Rs 98,000 after ordering curd on Blinkit and finding the packet damaged. Her search for a cust...
Amazon Prime Video subscriber paid Rs 1,499 for a year, but ads appeared before the plan expired; court orders Rs 9,499 payoutA Hyderabad consumer commission has directed Amazon Prime Video to pay Rs 9,499 to a subscriber after advertisements appeared during his pa...
Woman found AC, TV damaged in shifting, 23 items missing; sought Rs 7.75 lakh compensation from movers; gets relief in consumer commissionThe lady claimed that the AC was delivered in broken condition, which is beyond repair and the LED TV was also damaged. When she told this ...
Flight to Jaipur cancelled the night before travel, man forced to hire a taxi for Rs 19,500 in morning, Indigo ordered to pay Rs 14,350A Chandigarh lawyer spent Rs 19,500 on a taxi to reach Jaipur after IndiGo cancelled his flight the night before a court appearance. The co...
Builder promised 1,395 sq ft flat, parking, compensation in return for property, then issued notice demanding Rs 30 lakh; landowners win over Rs 1.22 crore reliefWhile the landowners were given physical possession of the flat in May 2018, the developer failed to pay their share of the stamp duty and ...
AI in customer service: How businesses are moving from queries to resolutionAI can answer customer queries, retrieve policies and automate routine service tasks. Its greater value emerges when these capabilities wor...
Rs 77,538 spent from a man's ATM card for shopping in Philippines while he had it with him in India, court orders bank to refund only Rs 41,852Manoj Shukla was in India when Rs 41,852 was debited from his bank account for a department store transaction abroad on December 9, 2016. A...
Homebuyer paid Rs 15 lakh for a Rs 10.41 lakh flat, builder threatened and asked Rs 20 lakh more; he approached Consumer Commission and won refund with interestMr Anwar believed that the flat would be delivered after disposal of the litigation. However, after waiting for another 3 years, he came to...
Man books IRCTC railway room for Rs 333, finds Indian toilet instead of Western; gets Rs 20,000 compensationA 72-year-old man who booked a Rs 333 retiring room at Chittorgarh railway station found an Indian toilet instead of the western toilet lis...
Man married wife second time after his iPhone overheated and burst, deleting wedding photos, court ordered Rs 70,000 payoutAn Aligarh man claimed his iPhone overheated repeatedly before bursting inside his pocket, injuring his thumb and damaging his wedding phot...
Flipkart customer orders smartphone but receives soap in sealed box: Sept 18 court order directs full refund with interest & compensation for mental harassmentA Delhi consumer commission has held Flipkart guilty of deficiency in service and unfair trade practice after a customer received bars of s...
Homebuyer paid Rs 23.23 lakh for a flat, refused another Rs 8 lakh until promised construction was complete, her allotment was cancelled; builder ordered to pay 23.83 lakhKangra consumer commission has held a builder's cancellation of a Greater Noida flat allotment void and ordered refund of Rs 23,23,712 to t...