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REDRESSAL OF CONSUMER GRIEVANCES
EPFO 3.0 promises a digital PF experience, but can it fix years of legacy problems?EPFO 3.0 aims to modernize provident fund services through upgraded technology, faster claim processing, simplified withdrawals, digital re...- Homebuyer paid for a flat in a Delhi housing society in 2003, got delayed possession, sought compensation for delay; SC defends his rightThe SC said that the homebuyer can make a claim for compensation for delayed possession. “The subsequent receipt of possession cannot, by i...
- Homebuyer can seek compensation for delayed delivery after taking possession: SCHomebuyers can pursue compensation for delayed flat delivery even after taking possession, the Supreme Court ruled. The apex court overturn...
- Can a bank seize your vehicle after EMI default? What borrowers need to knowFacing vehicle repossession in India? Understand your rights: lenders can't seize your vehicle after just one or two missed EMIs without du...
- Digital gold players ramp up audits, vault checks to boost transparency amid regulatory scrutinyDigital gold providers are enhancing transparency with independent audits and vault checks, aiming to build trust as the sector serves 80 m...
- Customer wins Rs 15,000 compensation after restaurant collects Rs 151 service charge as ‘staff contribution’; Consumer Commission orderA man has won Rs 15,000 compensation after a Jalandhar restaurant charged him Rs 151.53 as service charge. The Consumer Commission ruled th...
- Consumer groups oppose Trai plan to scrap advisory panel for telecom complaintsConsumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They ar...
- Dead insect in biriyani: Restaurant ordered to pay Rs 10,000 compensation and serve diner 2 fresh biriyani plates every Sunday for next 5 weeksA man in Puducherry received Rs 10,000 in compensation and Rs 3,000 for legal expenses after finding a dead insect in his biriyani. The con...
- Harassed by loan recovery agents? Know your legal rights and 6 steps to fight backBorrowers struggling with debt often face harassment from recovery agents through abusive calls, threats, public shaming, and unauthorised ...
- 'Curb unfair practices by drivers': Court orders Ola to pay Rs 50,000 to passenger driven 25 km away from destinationA consumer court in Andhra Pradesh held Ola responsible after a driver stranded a woman en route to a judicial exam. The platform was order...
- SIR verdict: Outcome was apparent; BJP will decide who can vote, says Yogendra YadavThe Supreme Court has upheld the Election Commission's Special Intensive Revision of electoral rolls. Activist Yogendra Yadav strongly crit...
- Govt expands scope of GATC, enables verification of CNG, LNG and hydrogen dispensersThe Centre has amended the Legal Metrology (Government Approved Test Centre) Rules, 2013, to expand verification infrastructure for weights...
- Supreme Court bats for rationalisation of airfares, asks Centre to provide relief to peopleThe Supreme Court has taken a stand on air travel pricing, urging the government to implement fairer airfare practices. Observing substanti...
- Outward remittances: NBFCs don't need prior RBI nod for dealer tie-upsThe framework shifts regulatory focus away from ex-ante approvals toward compliance, transparency and consumer protection obligations at re...
- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...
- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...
- UP govt scraps smart prepaid meter system, shifts all consumers to postpaid modeUttar Pradesh is switching from smart prepaid electricity meters to postpaid. This decision follows widespread protests over billing issues...
- Trai proposes fine up to Rs 50 lakh on telcos for improper handling of customer complaintsTelecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...
- Bescom launches portal for swift grievance redressal of industrial, enterprise consumersThe Karnataka government has launched Bescom's 'HT Mitra' portal. This new online platform offers faster grievance redressal for industries...
- Delhi: Now upload pics of products, bills via app for redressal of consumer grievancesDelhi residents can now use the "Maaptol Grievance" app to file complaints against shops or establishments that violate legal metrology reg...
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