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RAILWAYS CONSUMER FORUM
'Railways Liable for Theft': Court orders railways to pay Rs 4.7 lakh to passenger for stolen bag in reserved bogieNCDRC has ordered the Railways to pay nearly Rs 4.7 lakh compensation to a passenger whose belongings were stolen on Amarkantak Express in ...- Rail passenger gets Rs 1 lakh compensation for stolen luggage during travel on Malwa Express 6 years agoJaya Kumari, from New Delhi, faced a prolonged struggle after her bag, containing valuables, was stolen on the Malwa Express in 2016. After...
- Railways ordered to pay Rs 25,000 compensation to victim of rat-bite in trainThe railways should pay the amount within three months, failing which the compensation would carry nine per cent interest, the forum said i...
- Rodents on train: Consumer forum orders Rs 19,000 compensation for lawyerThe complainant stated that they brought up the issue of unclean toilets, dirt, rodents on the train before the ticketchecker but didn't re...
- Railways to pay Rs 5 lakh compensation on loss of bags: CourtIn May last year, Shaileshbhai and Meenaben Bhagat, who have a shipping business, were travelling on a 2-tier AC coach of Jammu Tawi Expres...
- Indian Railways asked to pay Rs 75,000 to passenger whose seat was occupied by othersVijay Kumar said that when he travelled by Dakshin Express on March 30, 2013 from Visakhapatnam to New Delhi, his reserved seat was occupie...
- Railways to pay Rs 5,000 for missed wake-up callThe complainant, advocate Girish Garg of Betul district in MP, was headed for Kota on the Coimbatore-Jaipur Superfast Express on June 13, 2...
- Railways to compensate employee for rejecting medical claimThe complaint said that Singh's wife was rushed to a private hospital in an emergency medical condition on March 22, 2009 and was admitted ...
- IRCTC asked to compensate man for wrong train schedule infoThe forum relied on the fact that IRCTC refunded Rs 300, which means there was a delay in running of the train, and also the RTI reply kept...
- Consumer forum asks Indian Railways to facilitate passengers"We direct Railway authorities to display in coach, the procedure, the duty of TTE, Railway Police, the telephone number to facilitate publ...
- Railways accountable for safe journey of passengers: ForumNew Delhi District Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked the Ministry of Railways to pay Rs 5,000.
- Railways can't shirk liability towards ticket refund: ForumIt directed Railways to refund the price of ticket, Rs 1140, and also to pay Rs 1,000 as compensation for harassment for non-payment of far...
- Can't fine railways for equipment malfunction in journey- Consumer forumPublic services like railways cannot be penalized if some equipments relating to the comforts of passengers malfunction during journey, the...
- TDR issued on ticket cancellation; Railways bound to refund fareOnce TDR is issued after cancellation of a ticket, Railways is bound to refund the fare within reasonable time.
- Railways asked to pay Rs 10K for harassment to passengerIndian Railways has been directed by a consumer forum here to pay Rs 10,000 as compensation for the harassment suffered by a passenger.
- Railways asked to compensate passenger after mob detains trainRailways have to compensate passengers where journey is abandoned due to train being stopped by a crowd and travellers being threatened wit...
- Railways to pay over Rs 50,000 for 2yr delay in processing refundForum has asked the Railways to examine rules governing time limit for claiming refund "so that consumers are not made to litigate for refu...
- IRCTC gets relief from state commission on compensationState Consumer Disputes Redressal Commission has stayed an order which had directed IRCTC to pay Rs five lakh each to two passengers.
- IRCTC fined Rs 10 lakh for selling soft drinks above MRPA District Consumer Disputes Redressal Forum imposed "punitive compensation" of Rs 5 lakh each in two separate cases against IRCTC.
- Compensate for late running train: National Consumer Disputes Redressal Commission to RailwaysRailways have been directed to pay compensation to a senior citizen by the National Consumer Disputes Redressal Commission.
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