IRCTC cracks down on Amul curd row, moves to terminate caterer on Vande Bharat trainIRCTC is taking strict action following complaints about Amul curd quality on the Patna-Tatanagar Vande Bharat Express. The catering licens...
27 Mar, 2026, 03.42 PM IST
Viral video from train No. 16601 shows catering staff washing used food foil to reuse, IRCTC orders immediate actionIndian Railways catering faced scrutiny after a passenger's social media post. Catering staff were seen washing used casseroles in a coach ...
20 Oct, 2025, 11.10 AM IST
Rail Ministry directs zones to issue standardised ID cards to vendors to curb illegal vendingTo combat unauthorized vendors, the Railway Ministry introduces standardized ID cards. The initiative aims to ensure vendors display valid ...
19 Jul, 2025, 11.39 AM IST
Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
25 Nov, 2024, 02.50 PM IST
IRCTC to resume cooked food supply to passengers in trains soon: Eastern RailwayWith the resumption of several long-distance and special trains, there was a growing demand to resume the services for supplying "hot, heal...
17 Jan, 2021, 09.27 PM IST
Railways allows sale of cooked food at catering, vending units on platforms as takeawayVendors associations had written to the Railways stating that they were not ready to begin services on platforms due to the ongoing COVID-1...
03 Oct, 2020, 07.39 PM IST
Train passengers to get free food if denied billFood vendors at railway stations, including the Pune station, will now have to produce valid bills against all purchases, in absence of whi...
14 Jan, 2019, 02.33 PM IST
Over 7,500 complaints from passengers till Oct this year over bad quality food: RailwaysThe Railways has received more than 7,500 complaints from passengers over bad quality of food served on trains and imposed fines of about R...
19 Dec, 2018, 05.40 PM IST
Free food for no bill: Indian RailwaysThis policy is an outcome of overpricing tactic of the vendors. To not get duped by them IRCTC has made sure that the passengers are not pa...
30 Aug, 2018, 04.36 PM IST
Railways terminates 16 caterers' contracts for poor-quality food, overchargingIn the fiscal year 2017-18, 16 catering contracts were terminated and a penalty of Rs 4.87 crore were imposed for various lapses in caterin...
20 Jul, 2018, 08.18 PM IST
E-catering launched on 23 major stations of Western RailwayThe e-catering initiative was launched by the IRCTC, a subsidiary of the Indian Railways, in 2015 and was extended from time to time to cov...
22 May, 2018, 09.43 PM IST
IRCTC delists juice brand after ex-rail minister complains of 'kachra'Trivedi, who was travelling on board the Kathgodam-Delhi Shatabdi on Dussehra on September 30, was served lemon juice of a well-known brand...
01 Oct, 2017, 09.09 PM IST
Passengers of Delhi-Ranchi Rajdhani Express remain hungry during 16-hour journeyPassengers remained hungry and thirsty throughout their journey after the catering staff de-boarded the train midway which left the passeng...
12 May, 2017, 12.47 PM IST
Task of food delivery on board trains to be given to hospitality companyHe said clean potable water is now available across various stations at reasonable prices.
29 Mar, 2017, 04.06 PM IST
IRCTC ties up with TravelKhana.com for providing foodExpanding the e-catering base, Indian Railways Catering and Tourism Corporation (IRCTC) has tied up with TravelKhana.com for providing food...
14 Jan, 2016, 09.09 PM IST
Over 5800 complaints against catering service in premier trainsComplaints were received against catering service in premier trains of Rajdhani, Shatabdi and Duronto in the last three years
08 Aug, 2014, 03.32 PM IST
Rail Budget 2014: Ready-to-eat meals of reputed brands in trainsA system of collecting feedback through IVRS mechanism from the travelling passengers on the quality of food served will be launched shortl...
08 Jul, 2014, 03.11 PM IST