Poor telecom connectivity by private operators in rural, remote areas flagged at PAC meetingDuring a parliamentary meeting, MPs voiced concerns about inadequate telecom connectivity in rural areas, particularly by private operators...
02 Sep, 2025, 10.41 PM IST
Over 5 crore mobile services related complaints received against telcos in FY22: Devusinh ChauhanMinister of State for Communications Devusinh Chauhan, in a written reply in the Rajya Sabha, gave data on complaints received against vari...
05 Aug, 2022, 09.59 PM IST
Public grievances against central government departments soar to 2.1 million this yearAbout 478,139 complaints were received against the Department of Financial Services, pertaining to banking services, while the telecom depa...
09 Dec, 2020, 08.13 AM IST
At 1.8 mn, grievances against Central depts up 15% in 2019As per government data reviewed by ET, the highest number of complaints, around 409,000, were received against the Department of Financial ...
18 Dec, 2019, 07.47 AM IST
Modi 2.0: Index to monitor states, better redress system and more e-officesNew appraisal cycle of Modi 2.0 will start key projects in its first 100 days bearing in mind ‘minimum govt, maximum governance’.
28 May, 2019, 08.27 AM IST
DoT asks telecom operators to resolve consumer complaints within a monthThe directions came after the issue was highlighted by the PM in a meeting on how to address public grievances across ministries and sector...
25 Jul, 2018, 09.51 PM IST
Public grievances break all records, 7-fold hike from UPA daysJitendra Singh on Friday confirmed that the number of grievances lodged by people had increased seven-fold since 2014, from about 2 lakh gr...
08 Dec, 2017, 07.09 PM IST
Public grievances sent to Centre may break 2015 recordModi govt attributes the rise in citizen’s grievances to people having more faith that the current regime will address the complaints once ...
01 Oct, 2016, 05.23 AM IST
Trai floats paper on setting up Ombudsman for user complaintsTrai has also asked stakeholders to give their opinion on whether there is a need for setting up a separate, independent and empowered stru...
28 Jul, 2016, 06.47 PM IST
600% rise in public complaints at home, finance & HRD ministriesLabour Ministry also reported a nearly 500% increase in complaints to 22343 from 4486 while the Transport Ministry reported nearly 14000 co...
12 Mar, 2016, 11.05 AM IST
Maximum public grievances against telecom, banks and railwaysThe telecom department received 10,392 complaints, banks 11,951 and railways 9,382, from people between January 1 and March 7 this year, Ji...
10 Mar, 2016, 04.36 PM IST
PRAGATI meeting: PM Narendra Modi wants 'top-level monitoring' of public grievancesPM Modi has asked all Secretaries whose departments have extensive public dealing to set up a system for "top-level monitoring" of grievanc...
28 Jan, 2016, 04.16 AM IST
Dial '1063' to register telcom complaintsTelecom subscribers across the country can now register complaints by dialling a special toll free number '1063'.
05 Mar, 2014, 08.27 PM IST
DoT allocates helpline number '1950' to Election CommissionThe Department of Telecom today allocated helpline number '1950' to Election Commission for the public to register complaints against poll-...
31 Jan, 2014, 10.37 PM IST
Coming soon: Special No '1037' for lodging telcom grievancesTelecom subscribers across the country can soon register their complaints by dialling a special toll free number '1037'.
25 Nov, 2013, 06.20 PM IST
- Ministry pulled up for payments to ITS officers without cabinet's nod
Last November, all senior executives of BSNL and MTNL belonging to the Indian Telecom Service (ITS) who wanted to return to the communicati...
09 Apr, 2012, 02.26 AM IST
- 41,000 complaints against telecom operators in April-September
Most of the complaints filed with the DoT were against state-run telecom companies MTNL and BSNL. among pvt operators, RCom topped the char...
30 Nov, 2011, 04.23 PM IST