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PASSENGER GRIEVANCES
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...- Chenab bridge, Vande Bharat Sleeper, 99.6% electrification among Railways' feats in 12 years: GovernmentThe government highlighted significant rail infrastructure achievements over 12 years, including the world's highest Chenab river arch brid...
- 'Curb unfair practices by drivers': Court orders Ola to pay Rs 50,000 to passenger driven 25 km away from destinationA consumer court in Andhra Pradesh held Ola responsible after a driver stranded a woman en route to a judicial exam. The platform was order...
- Haryana cabinet approves new rules: No petrol, diesel vehicles for cab aggregators in NCRHaryana's Cabinet has approved new rules for vehicle aggregators. From January 1, 2026, all new vehicles joining fleets in NCR areas must b...
- Supreme Court bats for rationalisation of airfares, asks Centre to provide relief to peopleThe Supreme Court has taken a stand on air travel pricing, urging the government to implement fairer airfare practices. Observing substanti...
- Suspect in White House press dinner shooting wrote anti-Christian manifesto, Trump saysA suspect, identified as Cole Tomas Allen, was arrested at the White House Correspondents' Association dinner after firing a shotgun at a S...
- Airline loses bag with sacred items; Indian passenger to get Rs 1.19 lakh compensationAn Indian airline has been ordered to pay Rs 1.19 lakh to passengers for losing checked-in baggage containing sacred items and costly cloth...
- Iran-Israel war: India activates passenger help desk as flight cancellations riseThe Ministry of Civil Aviation has activated its Passenger Assistance Control Room to help travellers affected by flight suspensions to and...
- Civil aviation ministry's 24x7 control room seeks to address passengers' issues promptlyThe civil aviation ministry has launched a 24/7 Passenger Assistance Control Room. This center, staffed by officials from the ministry, DGC...
- IndiGo Chaos: SC declines hearing on flight cancellations, directs petitioner to Delhi HCThe Supreme Court has directed a petitioner seeking intervention in IndiGo's flight cancellations to approach the Delhi High Court. The Hig...
- Naidu reviews airlines' performance; asks them to ensure reasonable fares in festive seasonCivil Aviation Minister K Rammohan Naidu met with airline representatives. He reviewed their operational and technical performance. The min...
- Misbehaving with airport ground staff may soon land you on the no-fly listThe Indian government is contemplating expanding the no-fly list to include unruly passengers who harass airport ground staff, addressing r...
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
- Indian Railways gets first pod hotel at Mumbai Central stationPassengers of Indian Railways and even common people can now avail of modern resting facilities at comparatively cheaper rates thanks to th...
- In India, most complaints by flyers are about harassment by airline staffAn official document lists out the complaints filed by passengers with the civil aviation ministry.
- 'MADAD' app: Indian Railway's dedicated app for lodging complaints comingRailways is going to launch a dedicated mobile application 'MADAD' (Mobile Application for Desired Assistance During travel), to enable its...
- Soon, use 'air seva' portal to lodge your complaints against airlines or airportsAir travellers will be able to register their complaints on this portal. “A mobile app for `air seva' is also being developed and flyers wi...
- Soon, you can file an online complaint against airlinesThe aviation ministry has decided to launch a website where passengers will be able to register their grievances, which will be forwarded t...
- Konkan Railway Corporation Limited launches phone grievance registration systemPassengers could avail the facility by calling a toll-free number any time of the day and record the grievances on the system, an official ...
- Poor services affect Indira Gandhi International Airport's reputationThe IGI airport may rank among the best in the world but passengers are not happy with the services as seen in the large number of complain...
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