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Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...- Vizag Steel Plant accident: Centre announces Rs 25 lakh ex gratia, job for victims' kinThe Centre has announced significant support for families affected by the Vizag Steel Plant accident. Ex gratia compensation of Rs 25 lakh ...
- INSIGHT-How Honda's old guard tried, and failed, to oust its CEOHonda is encountering significant disputes as a faction of retired executives pushes for the removal of CEO Toshihiro Mibe. Citing his fail...
- India's electronics manufacturing boom faces 'scale without depth' hurdle: KPMGIndia's electronic manufacturing services market is set for substantial growth, projected to reach over $150 billion by FY30. This expansio...
- ET Alpha Wealth Summit: Markets are best played by optimists, says Samir Arora on India's investment outlookHelios Capital founder Samir Arora believes investor pessimism toward India is driven more by a “negative halo effect” than weakening funda...
- The great $100-billion tech shift: GCCs tighten grip on India’s talent marketIndia's Global Capability Centres (GCCs) jobs: India's Global Capability Centres (GCCs) are rapidly outpacing traditional IT services, driv...
- Why Amazon has struggled to crack IndiaAmazon's India strategy is changing: under new leadership, the company is focusing on profitability over rapid growth. This shift comes as ...
- IT stocks snap three-day rally, plunge over 5% in sharpest fall in nearly four monthsIndian IT stocks experienced their steepest single-day fall in nearly four months, plunging over 5% as concerns about AI's impact on revenu...
- PM Modi’s high stakes push for sovereign AI faces reality checkIndia is striving to build its own artificial intelligence capabilities, aiming for self-reliance and global export. However, the nation fa...
- At Big 4 firms, AI is starting to reshape the tax professionMajor accounting firms in India are embracing artificial intelligence for tax services. AI is automating routine tasks, research, and draft...
- While Europe negotiated FTA, this startup was already hosting India's internet economyA new trade deal between India and Europe opens doors for businesses. However, companies like Hostinger from Lithuania already found succes...
- India's brain-gain moment may be starting with a crack in the American dreamAs green card backlogs, visa uncertainty and layoffs reshape the American dream, India is emerging as a stronger destination for globally e...
- You have heard of State-Sponsored Hackers, but ever heard of Hacktivists? Know about these 10 types of cyber hackersExtremely skilled at handling computer software and hardware, hackers are categorised into various types depending on their intent and purp...
- Harassed by loan recovery agents? Know your legal rights and 6 steps to fight backBorrowers struggling with debt often face harassment from recovery agents through abusive calls, threats, public shaming, and unauthorised ...
- India may cheer an Iran deal, but peace in Hormuz won’t refill its emptying economic tankThe economic horizon of India is clouded by a dual predicament characterized by a lack of financial resources and innovative ideas. While r...
- From Search Engines to Autonomous Agents: AI industry enters its next phaseThe AI industry is rapidly shifting from conversational chatbots to autonomous “Agentic AI” systems capable of independently executing comp...
- Global firms bring more work in-house at India hubs on AI boostThe shift reflects a structural change in how multinationals use their India operations, moving beyond cost-focused support roles to centre...
- Global firms bring more work in-house at India hubs on AI boostGlobal firms are bringing more work in-house at their India centres. Artificial intelligence is boosting productivity. This reduces relianc...
- Cyber Alert: Companies rush to fortify systemsRubrik, Securonix and Proofpoint reported shorter sale cycles, demand for additional disaster recovery locations and stronger digital ring ...
- India hiring tilts toward contracts as AI prompts workforce rethink, TeamLease saysIndian firms are shifting to contract and outsourced hiring. This change comes as companies reassess their workforce needs due to AI automa...
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