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OMBUDSMAN CENTRES
'Burning classrooms' track schools in sun-scorched SpainChildren in L'Hospitalet de Llobregat are struggling with unbearable classroom heat exceeding 29C, prompting a grassroots project to monito...- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...
- Has RBI announced 'new rules' for exchanging old Rs 500 & Rs 1,000 currency notes?Social media claims about the Reserve Bank of India allowing exchange of old Rs 500 and Rs 1000 notes are false. The official website of th...
- Policyholders left waiting: How ombudsman delays are failing insurance consumersPolicyholders face significant delays in insurance claim resolutions, with many waiting six months to over a year for their complaints to b...
- Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...
- Rising pendency of grievances with RBI Ombudsman a concern: RBI launches two-month grievance redressal campaign from January 1, 2026The Reserve Bank of India is launching a nationwide customer grievance redressal campaign. This initiative begins on January 1, 2026, and w...
- Insurance ombudsmen, short-staffed, struggle with rising case loadsThe insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...
- Customer complaints with RBI Ombudsman up 68% in 2022-23Customer complaints with the Reserves Bank Ombudsman increased by 68% in 2022-23. Under RBIOS, the central bank handled 7,03,544 complaints...
- RBI clarifies on the mode of receipt of complaints under Integrated Ombudsman SchemeThe Reserve Bank of India (RBI) on Wednesday clarified that social media is spreading misinformation concerning the Reserve Bank's Integrat...
- How the new One Nation One Ombudsman scheme of RBI will workThe current integrated scheme was prepared on the basis of the recommendations of the Committee set up by RBI to Review the Ombudsman Schem...
- Ombudsman scheme to provide cost-free redress of customer complaints: RBIA centralised receipt and processing centre has been set up at RBI, Chandigarh for receipt and initial processing of physical and email com...
- Guwahati: Insurance Ombudsman Office disposes 550 complaints in last fiscal yearThe Insurance Ombudsman Office at Guwahati caters to the needs of all seven states in North Eastern India, Assam, Arunachal Pradesh, Manipu...
- Complaints with bank ombudsman surge 25% in FY18Of all the complaints received at the ombudsman's offices, 97% of them were resolved in 2017-18, up from 92% a year earlier.
- Apprise within 10 days about the time frame for appointing Lokpal: SCSC in its last year's verdict, had said there was no justification to keep the enforcement of the Lokpal Act suspended till the proposed am...
- RBI launches Ombudsman Scheme for NBFCsIn a FAQ released by the RBI on the Ombudsman Scheme, RBI said for grievance redressal, the complainant must first approach the concerned N...
- 16 vacant ombudsman offices hit policyholdersThis January, the number might increase to 17, as the only insurance ombudsman currently in office in India — Ajesh Kumar from Noida — is s...
- Insurance Council hires ex-industry officials to cut cost"At present, we are paying Rs 1 lakh per month on an average to those staff who have come to work with us on deputation from their parent o...
- Income Tax refunds should be made after assessment: Ombudsman"Refunds should be given soon once the assessment is over and should happen in normal course," Ombudsman Mahapatra said.
- Filing complaints with insurance ombudsmanAn individual who has a complaint pending with any life insurance or general insurance company, on matters related to life insurance policy...
- State appoints Ombudsmen for rural job schemeThe Mahatma Gandhi National Rural Employment Guarantee Act (NREGA) has ushered in a revolution of sorts in rural India by providing employm...
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