The Centre has reduced the redressal time for public grievances raised on a dedicated portal to 21 days from 30 days. The government has is...

The minister said that in 2015, 2016 and 2017, the number of complaints regarding staff misbehaviour were 903, 834 and 617, respectively. H...

If you are upset over a faulty product, mis-selling, fraud or deficiency in service, here's how you may redress your grievance.

All ministries were today asked to clearly mention detailed reasons for denial of information sought by people under the RTI Act.

The endeavour of State govt was to push reforms and accountability in its internal governance by bringing or introducing reforms in adminis...

A government-appointed committee has rejected the need for having a standard format for replying to applications filed under the Right to I...

Telecom subscribers across the country can now register complaints by dialling a special toll free number '1063'.

Customers could also use a website to monitor their complaints and locate customer care and general information numbers of different teleco...

Telecom regulator Trai today proposed allowing customers to file complaint with operators in person as well as through SMS, e-mail, post or...

The CIC has received more that 4,100 complaints against Railways and Municipal Corporation of Delhi officials while disposing off RTI reque...

Department of Personnel and Training has decided to train its over 100 officials on different matters related to Right to Information Act.

Ten months after the World Bank published a report alleging rampant fraud and corruption in Indian healthcare projects including supply of ...

The Telecom Regulatory Authority of India, which last week had directed all landline, mobile and internet service providers to set up to se...

Trai on Friday made it compulsory for service providers to address all complaints.

To address grievances of customers on quality of telecom services, regulator TRAI on Friday directed operators to set up a three-tier redre...

The Telecom Regulatory Authority of India (Trai) on Wednesday initiated the process of empowering subscribers with a proposal that operator...

Trai on Wednesday initiated the process of empowering subscribers and has proposed that operators be mandated to adhere to quality of servi...