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MYSTERY SHOPPING AUDIT
Desi who bagged $69 million digital artworkIn today's ETtech Evening Briefing: Silicon Valley's desi stars; Delhi High Court deals another setback for Reliance-Future deal; and Supre...18 Mar, 2021, 10.41 PM IST- Shopping Centers Association of India introduces certification for mallsThe audit process will be independently assessed by an third party and it includes ensuring a periodical internal check, mystery audit by r...10 Mar, 2021, 03.39 PM IST
- Sonata Software acquires Australian company GBWGBW has been amongst the pioneers in the CX domain serving renowned brands globally for nearly 30 years, according to a Sonata Software sta...04 Mar, 2020, 03.36 PM IST
- Demonetisation took the veil off the seemingly well organised world of Indian private banksTop CEOs of the Indian banking industry were meeting with experts in vigilance and compliance, in a closed door seminar to discuss banking ...25 Dec, 2016, 07.34 AM IST
- Banks tighten vigilance to curb illegal diversion of new notes by staffWhile banks earned accolades for selfless service and long hours behind the counter in the first few days, the story has changed in the las...12 Dec, 2016, 11.02 AM IST
- IndiGo, Jet Airways employees beware; mystery shoppers to keep an eye on youAll deviations from the checklist will be reported and the executives in question “hauled up”, said one of the persons quoted above.01 Jan, 2015, 04.00 AM IST
- Airlines hire `mystery shoppers' to keep an eye on employeesMystery shopping is a tool for companies like Cox & Kings to help its frontline staff get an understanding on what a consumer perceives.31 Dec, 2014, 01.12 PM IST
- Food and beverage joints adopt stricter auditing practiceCome January, KPMG will conduct weekly external food cost audit of Massive Restaurants that owns premium dining brands like Masala Library,...27 Dec, 2014, 10.53 AM IST
- F&B joints like Manchester United Restaurant & Bar, Made In Punjab & others conduct strict auditing practice“Nowadays, it is the investor's mandate to the brand to conduct such audits even if the brand is profitable or otherwise.” WeMark's Gaurav ...27 Dec, 2014, 06.27 AM IST
- Is India Inc doing enough to curb fraud or to nail crime at its source?Usually, when companies grow, the focus is more on growing the business and so hard targets, like profitability and margins, get rewarded.27 Dec, 2014, 03.52 AM IST
- Mystery shoppers: The new way to check service standards and employee integrityWelcome to the covert world of the mystery shopper, whom hospitality chains, retail outlets, banks and several other consumer-focused busin...19 Oct, 2014, 06.09 AM IST
- Business detectives’ industry booms as companies attempt to rein in employee fraud & corruptionA look at clients is most educating — top Indian companies, top MNCs and top public sector companies are looking to hire business detective...02 Mar, 2014, 11.19 AM IST
- Fraud analytics experts in demand at Ernst & Young, KPMG, PricewaterhouseCoopers and DeloitteThe Big Four audit and advisory firms are hiring forensic experts in increasing numbers as corporate crimes grow in a lacklustre economy.09 Apr, 2013, 05.00 AM IST
- Luxury brands picky over smart staffSample this broad mandate to staffing firms - Wanted: A slim, beautiful, MBA degree holder from an educated family for a job as customer se...01 Jun, 2012, 11.45 AM IST
- Shoppers Stop, Kimaya, Nirula's, Samsung & Axis Bank offer mystery shopping audit to improve performance of sales staffA slew of cos such as WeMark, Bare International, Shaw Hotels & Consultancy and Grass Roots now offer mystery shopping audit.31 Aug, 2011, 05.13 AM IST
- For municipal bodies, spa is just another shopFor the license required to open a ‘spa’ is issued under ‘Shops & Establishments’ and all it requires is Rs 3,500, a copy of lease pact or ...23 Aug, 2009, 03.46 AM IST
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