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MYSTERY GUEST ASSESSMENT
Sects appeal: Understanding cults and their enduring sinister attraction through 6 podcastsThese six podcasts come at the subject from multiple angles.
These online budget hotel startups swear by the full inventory modelThe online budget room space, it seemed, was getting cramped, and there was no room for people like Gupta who had embraced a full inventory...
2014: A politically eventful year for IndiaThe states of Jharkahand, Maharashtra and Haryana witnessed a regime change and Jammu and Kashmir saw a hung Parliament in the recent elect...
Mystery shoppers: The new way to check service standards and employee integrityWelcome to the covert world of the mystery shopper, whom hospitality chains, retail outlets, banks and several other consumer-focused busin...
Politics: Looking back at India in year 2013Anti-corruption campaigns ruled 2013 with Aam Aadmi Party having assumed power in Delhi and India gearing up for 2014 general elections.
Best companies to work for 2013: How organisations from 11-50 ranking stack upHere is a look at how companies from 11-50 ranking stack up and the 'best practices' that they follow: