Over the next few years, we can expect to see a shift from live-agent assisted voice to AI-driven voice responses on IVRs in customer suppo...

As the bears’ grip on the market tightens, Indian investors who succumbed to FOMO (fear of missing out) and invested in crypto assets are f...

Indian businesses are turning to low code/no code applications to cut costs, a move that is expected to boost demand for talent and technol...

The intuitive solutions CX platform for intent-driven and micro-engagement solutions is planning an aggressive scale-up

LCNC is a set of tools that developers can use to build applications in a visual drag-and-drop interface, including a complete user interfa...