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KNOWLEDGE OUTSOURCING INDUSTRY
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...- INSIGHT-How Honda's old guard tried, and failed, to oust its CEOHonda is encountering significant disputes as a faction of retired executives pushes for the removal of CEO Toshihiro Mibe. Citing his fail...
- BPO jobs have no future? Woman who started with Rs 25,000-a-month shares 7 lessons that helped her land a job at AmazonHyderabad woman Amazon job: A Hyderabad woman has shared how her first job at a BPO, where she earned Rs 25,000 a month, played a key role ...
- The great $100-billion tech shift: GCCs tighten grip on India’s talent marketIndia's Global Capability Centres (GCCs) jobs: India's Global Capability Centres (GCCs) are rapidly outpacing traditional IT services, driv...
- Why Amazon has struggled to crack IndiaAmazon's India strategy is changing: under new leadership, the company is focusing on profitability over rapid growth. This shift comes as ...
- PM Modi’s high stakes push for sovereign AI faces reality checkIndia is striving to build its own artificial intelligence capabilities, aiming for self-reliance and global export. However, the nation fa...
- ET Alpha Wealth Summit: Will AI disrupt India’s growth story or accelerate it?Indian market is at a key inflection point as strong macroeconomic fundamentals support long-term growth, while rapid advances in artificia...
- Chip companies chase expert chefs to serve expatsSemiconductor firms establishing operations in Sanand are actively seeking cooks to prepare authentic Filipino and Malaysian dishes for the...
- India’s real estate will meet the reality of agentic AIIndia’s IT slowdown, driven by AI-driven automation and shrinking outsourcing demand, is beginning to hit real estate, mortgages, and emplo...
- Razorpay eyes IPO; Sarvam's $1.5 billion leapHappy Monday! Razorpay is planning an IPO at a lower valuation than its $7.5 billion peak. This and more in today's ETtech Morning Dispatch.
- Senior IT executives join AI party as startup foundersSenior Indian IT executives are launching their own AI startups, leveraging years of client contacts and enterprise knowledge to offer cost...
- Jhunjhunwalas-backed IKS healthcare looks to acquire TruBridge for $600 millionInventurus Knowledge Solutions (IKS), backed by the family of late investor Rakesh Jhunjhunwala, is in advanced talks to acquire Nasdaq-lis...
- Reliance Jio in talks to outsource call centre, back-office operationsReliance has started talks with half a dozen BPO companies to outsource call centre and other support work for its Jio telecom operations.
- Indian knowledge outsourcing ind to reach $5.6 bn by FY 2015India's knowledge services outsourcing industry is expected to touch USD 5.6 billion mark by 2015, a Nasscom-Crisil study said today.
- Integreon named top global KPO providerIntegreon Managed Solutions, a Knowledge Process Outsourcing (KPO) firm, today said it has been named the top-ranked global KPO provider by...
- HOV services ranked in top 15 of IAOP's global outsourcing 100HOV Services on Wednesday announced that they have received a ranking of 15 on the International Association of Outsourcing Professionals' ...
- BPO industry is knowledge process outsourcing industryET catches up with Pramod Bhasin, Genpact president and CEO, and conference chairman of ‘ET Consilience’, on the challenges and the future ...
- EcoTimes Consilience 2007 on Aug 10Over the last decade the outsourcing industry has been one of the fastest growing industries in India. Today, the entire industry is worth ...
- Patent outsourcing hot in the LPO industryLPO, a niche segment within the KPO space, is attracting international law firms who are outsourcing legal work to India.
- KPO: India's the Eldorado!India is the most attractive destination for KPO activities, says a study by independent research company Asset Management in collaboration...
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