The actor-comedian slammed the apathy shown by the airline towards its passengers.

Increased demand and the absence of COVID-19 restrictions have caused prices for hotels, flights, and holiday packages to rise during the u...

Strategising customer experience is a challenge for today’s companies, but one way to get it right is to keep your employees happy, for its...

Foreign airlines flying in and out of India have long had to grapple with a restraining arrangement on air traffic rights called bilaterals.

Apart from the older carriers objecting to the move for new norms, the DFC system has also been criticised by some as being needlessly comp...

For some it's still work in progress, but that they are steadfast in their belief that this is the 'right' thing to do has propelled them o...

IndiGo has shunned frequent flier programmes, airport lounges, special check-in counters for a particular class of passengers and TV screen...

The woman, who Rajiv Bajaj felt deserved a bigger award than the one he received, Ruparani Bajaj, provided an even-handed view of the fathe...

With the Jet-Sahara, Kingfisher-Air Deccan, and the Air India-Indian combines garnering a combined market share of almost 85%, the smaller ...

With most airlines drawing up expansion plans, financing of aircraft purchase has become an important issue.

With most airlines lining up expansion plans, financing of aircraft has become an important issue.